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Keith D. Sutherland

Keith D. SutherlandKeith D. Sutherland – Forty-plus years in IT including specific practitioner experience across several industries: Manufacturing, Banking and Finance, Health Care, and Customer Care. Twenty years’ experience in applying Service Management principles o day-to-day management of IT. Twenty years Master/Manager certified in ITIL/IT Service Management (ITSM), recognizing the ability to use years of IT experience, coupled with best practice disciplines, to provide optimal and pragmatic processes to help support IT services to all business units (IT inclusive). Keith has fifteen years’ experience in managing, moving, and upgrading data center environments, including all facets of Operations Control and Facilities Management. Read More Read Less

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1.
A Practical Guide to Service Management
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AED250
Binding:
Paperback
Release:
13 Oct 2023
Language:
English
International Edition
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2.
A Practical Guide to Service Management
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AED144
Binding:
Digital (delivered electronically)
Release:
13 Oct 2023
Language:
English
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