Karl W PalachukKarl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He is the author of more than twenty books, most of which are also available as audio books.Karl founded the Small Biz Thoughts Tchnology Community in 2018. He maintains several blogs, including Small Biz Thoughts and Relax Focus Succeed, and produces podcasts, including the SMB Community Podcast and The Killing IT Podcast. And in 2021, Karl founded the National Society of IT Service Providers - NSITSP.org - where now serves on the board of directors.Karl has owned several small businesses, including two very successful Managed Service companies in Sacramento, CA. He received his first Microsoft certification in 1995 and his first MCSE in 1999. He now provides coaching and consulting services to IT professionals of all sizes. Read More Read Less