Jon M. ThompsonJon M. Thompson, PhD, is Professor and Director of the Health Services Administration Program at James Madison University. Dr. Thompson holds his Ph.D. in Health Services Organization and Research from the Medical College of Virginia/Virginia Commonwalth University. He has significant experience as a practitioner, having served as a marketing and public relations administrator at a large, hospital-based health system, and as a consultant to various health services organizations.He is an active researcher, and has published widely and presented at national meetings on diverse administrative subjects including managed care, quality, hospital operational and financial performance, human resources and health care teams, and healthcare marketing. In addition, he has held leadership roles in several national professional health services organizations. He has taught at both the undergraduate and graduate level in healthcare management. Read More Read Less