Jochen BöderJochen Böder studied mathematics, history, and computer science before becoming a consultant in the area of e-commerce for the SAP subsidiaries e-SAP and SAP Portals. Currently he works in the areas of product management and development of SAP AG, whre he deals with architecture and technology topics including mySAP CRM. He is co-author of the book mySAP CRM -- The Official Guidebook to SAP CRM 4.0 Read More Read Less