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Jim Kalbach

Jim Kalbach

Jim Kalbach is a noted author, speaker, and instructor in user experience design, information architecture, and strategy. He is currently Head of Customer Experience at MURAL, the leading online whiteboard. Jim has worked with large companis, such as eBay, Audi, Sony, Elsevier Science, LexisNexis, and Citrix.


In 2007, Jim published his first full-length book, Designing Web Navigation (O'Reilly, 2007). His second book, Mapping Experiences (O'Reilly, 2016), focuses on the role of visualizations in strategy and innovation. He blogs at experiencinginformation.com and tweets under @jimkalbach.

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1.
Deploy Empathy
Deploy Empathy
By: Jim Kalbach, Michele Hansen
Publisher: Dotsquare LLC
No Review Yet
AED86
Binding:
Paperback
Release:
18 Aug 2025
Language:
English
International Edition
Ships within 14-16 Days Explain..
2.
Customer Experience visualisieren und verstehen: Durch Journeys, Service Blueprints und Diagramme zu einer erfolgreichen Kundenausrichtung
Customer Experience visualisieren und verstehen: Durch Journeys, Service Blueprints und Diagramme zu einer erfolgreichen Kundenausrichtung
By: Kalbach, Jim
Publisher: Dpunkt.Verlag GmbH
No Review Yet
AED199
Binding:
Perfect
Release:
12/2/2021
Language:
German
International Edition
Ships within 22-24 Days Explain..
3.
Designing Information Architecture
Designing Information Architecture
By: Pabini Gabriel-Petit, Jim Kalbach
Publisher: Packt Publishing Limited
No Review Yet
AED207
Binding:
Paperback
Release:
28 Mar 2025
Language:
English
International Edition
Ships within 14-16 Days Explain..
4.
Collaborative Intelligence
Collaborative Intelligence
By: Jim Kalbach, Mariano Battan
Publisher: John Wiley & Sons Inc
No Review Yet
AED85
Binding:
Paperback
Release:
08 Jun 2023
Language:
English
Available
Ships within 12-14 Days Explain..
5.
Killer Walking Bass (Volume 2)
Killer Walking Bass (Volume 2)
By: Jim Kalbach, Teymur Phell
Publisher: Independently Published
No Review Yet
AED158
Binding:
Paperback
Release:
02 Apr 2021
Language:
English
International Edition
Ships within 14-16 Days Explain..
6.
Killer Walking Bass
Killer Walking Bass
By: Jim Kalbach, Teymur Phell
Publisher: Createspace Independent Publishing Platform
No Review Yet
AED141
Binding:
Paperback
Release:
29 Aug 2017
Language:
English
International Edition
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7.
Collaborative Intelligence
Collaborative Intelligence
By: Jim Kalbach, Mariano Battan
Publisher: John Wiley & Sons Inc
No Review Yet
AED44
Binding:
Digital (delivered electronically)
Release:
06 Apr 2023
Language:
English
Out of Stock
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8.
Collaborative Intelligence
Collaborative Intelligence
By: Jim Kalbach, Mariano Battan
Publisher: John Wiley & Sons Inc
No Review Yet
AED37
Binding:
Digital (delivered electronically)
Release:
06 Apr 2023
Language:
English
Out of Stock
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9.
Designing Information Architecture
Designing Information Architecture
By: Pabini Gabriel-Petit, Jim Kalbach
Publisher: Packt Publishing Limited
No Review Yet
AED129
Binding:
Digital (delivered electronically)
Release:
28 Mar 2025
Language:
English
Out of Stock
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10.
The Jobs to Be Done Playbook Lib/E
The Jobs to Be Done Playbook Lib/E
By: Michael Schrage, Jim Kalbach, Tom Parks
Publisher: Ascent Audio
No Review Yet
AED192
Binding:
CD-Audio
Release:
28 May 2024
Language:
English
Out of Stock
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11.
The Jobs to Be Done Playbook
The Jobs to Be Done Playbook
By: Michael Schrage, Jim Kalbach, Tom Parks
Publisher: Ascent Audio
No Review Yet
AED56
Binding:
CD-Audio
Release:
28 May 2024
Language:
English
Out of Stock
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12.
The Jobs to Be Done Playbook
The Jobs to Be Done Playbook
By: Michael Schrage, Jim Kalbach, Tom Parks
Publisher: Ascent Audio
No Review Yet
AED141
Binding:
CD-Audio
Release:
28 May 2024
Language:
English
Out of Stock
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13.
Collaborative Intelligence
Collaborative Intelligence
By: Jim Kalbach, Mariano Battan
Publisher: G&D Media
No Review Yet
AED67
Binding:
CD-Audio
Release:
15 May 2023
Language:
English
Out of Stock
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14.
Collaborative Intelligence
Collaborative Intelligence
By: Jim Kalbach, Mariano Battan
Publisher: G&D Media
No Review Yet
AED26
Binding:
CD-Audio
Release:
15 May 2023
Language:
English
Out of Stock
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15.
Collaborative Intelligence
Collaborative Intelligence
By: Jim Kalbach, Mariano Battan
Publisher: G&D Media
No Review Yet
AED39
Binding:
CD-Audio
Release:
15 May 2023
Language:
English
Out of Stock
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16.
Mapping Experiences
Mapping Experiences
By: Jim Kalbach
Publisher: O'Reilly Media
No Review Yet
AED130
Binding:
Digital (delivered electronically)
Release:
25 Apr 2016
Language:
English
Out of Stock
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17.
Mapping Experiences
Mapping Experiences
By: Jim Kalbach
Publisher: O'Reilly Media
No Review Yet
AED130
Binding:
Digital (delivered electronically)
Release:
25 Apr 2016
Language:
English
Out of Stock
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18.
Mapping Experiences
Mapping Experiences
By: Jim Kalbach
Publisher: O'Reilly Media
No Review Yet
AED24
Binding:
Digital (delivered electronically)
Release:
25 Apr 2016
Language:
English
Out of Stock
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