Heather AckmannHeather Ackmann is an author, Microsoft Certified Trainer Alumnus, and Microsoft MVP. Since 2006, she has designed, authored, and narrated over 300 hours of video-based training for a variety of public and private entities. In 2016, she co-founded AH Learning Solutions to provide high-quality custom learning materials to educational institutions and businesses nationally. She is an active member of the presentation community and a proud member of the Presentation Guild. You may find her sharing advice and Microsoft Office news on Twitter. When she is not teaching, she is herself a student and is currently finishing an MS degree in Human Computer Interaction at DePaul University. Read More Read Less