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Harley Manning

Harley ManningHarley Manning founded Forrester's customer experience research practice when he joined the firm in 1998. Today he leads a team of analysts that cover enterprise-level customer experience topics ranging from strategy to metrics and business models.

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1.
Outside in
Outside in
By: Harley Manning, Kerry Bodine, Josh Bernoff
Publisher: Cengage Learning, Inc
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AED93
Binding:
Hardback
Release:
28 Aug 2012
Language:
English
International Edition
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2.
Outside in
Outside in
By: Kerry Bodine, Mel Foster, Josh Bernoff, Harley Manning
Publisher: Brilliance Audio
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AED78
Binding:
Downloadable audio file
Release:
28 Aug 2012
Language:
English
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