Gopal K RanjanGopal Ranjan has extensive experience in developing breakthrough improvements and quality management systems. He is a certified Six Sigma Master Black Belt with more than 16 years of experience in the design and deployment of Lean Six Sigma methodoloy across different organizations. He is also a certified Balanced Scorecard Practitioner. He is also the Lead Auditor on ISO 9001 and ISO 27001 standards. He holds a BTech degree from India's prestigious Indian Institute of Technology, BHU, Varanasi, as well as a Master's degree in Business Administration in Finance. He is also a practicing NLP practitioner and holds a Master's degree in Psychotherapy and Counseling. He regularly writes articles and columns on varied subjects including management, science, psychology, and philosophy for newspapers and magazines. Currently, he heads the Quality function of one of India's foremost IT services companies, Datamatics Global Services Ltd. He can be reached at gopalranjan_2000@yahoo.com. Read More Read Less