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Fred Reichheld

Fred ReichheldFred Reichheld is a New York Times bestselling author and business strategist best known for his work on customer loyalty. He is the creator of the Net Promoter System of management (NPS). His books include The Loyalty Effect, Loyalty Rules!, and TheUltimate Question: Driving Good Profits and True Growth. He has written for many business publications, including Harvard Business Review, and is a frequent speaker on loyalty and other business topics. His work on loyalty has been covered in the Wall Street Journal, New York Times, Financial Times, Fortune, BusinessWeek, and the Economist. Reichheld is a Fellow of the management consultancy Bain & Company, where he has worked since 1977. Read More Read Less

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1.
HBR's 10 Must Reads on Strategic Marketing (with featured article
HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)
By: Clayton M. Christensen, Fred Reichheld, Philip Kotler , Theodore Levitt, Harvard Business Review
Publisher: Harvard Business Review Press
No Review Yet
AED46
Binding:
Paperback
Release:
02 Apr 2013
Language:
English
Available
Ships within 4-6 Days Explain..
2.
HBR's 10 Must Reads 2023
HBR's 10 Must Reads 2023
By: Adam M. Grant, Linda A. Hill, Fred Reichheld, Francesca Gino, Harvard Business Review
Publisher: Harvard Business Review Press
No Review Yet
AED46
Binding:
Paperback
Release:
18 Oct 2022
Language:
English
Available
Ships within 4-6 Days Explain..
3.
The Ultimate Question 2.0 (Revised and Expanded Edition)
The Ultimate Question 2.0 (Revised and Expanded Edition)
By: Fred Reichheld, Rob Markey
Publisher: Harvard Business Review Press
No Review Yet
AED130
Binding:
Hardback
Release:
20 Sep 2011
Language:
English
International Edition
Ships within 28-30 Days Explain..
4.
Winning on Purpose
Winning on Purpose
By: Fred Reichheld, Maureen Burns, Darci Darnell
Publisher: Harvard Business Review Press
No Review Yet
AED72
Binding:
Hardback
Release:
07 Dec 2021
Language:
English
Available
Ships within 4-6 Days Explain..
5.
HBR's 10 Must Reads on Strategic Marketing (with featured article
HBR's 10 Must Reads on Strategic Marketing (with featured article "Marketing Myopia," by Theodore Levitt)
By: Clayton M. Christensen, Fred Reichheld, Philip Kotler , Theodore Levitt, Harvard Business Review
Publisher: Harvard Business Review Press
No Review Yet
AED162
Binding:
Hardback
Release:
02 Apr 2013
Language:
English
International Edition
Ships within 16-18 Days Explain..
6.
HBR's 10 Must Reads 2023
HBR's 10 Must Reads 2023
By: Adam M. Grant, Linda A. Hill, Fred Reichheld, Francesca Gino, Harvard Business Review
Publisher: Harvard Business Review Press
No Review Yet
AED164
Binding:
Hardback
Release:
17 Jan 2023
Language:
English
Out of Stock
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7.
Hbr's 10 Must Reads on Strategic Marketing
Hbr's 10 Must Reads on Strategic Marketing
By: Clayton M Christensen, Fred Reichheld, Susan Larkin, Philip Kotler , Theodore Levitt
Publisher: Ascent Audio
No Review Yet
AED276
Binding:
CD-Audio
Release:
15 Nov 2022
Language:
English
Out of Stock
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8.
Hbr's 10 Must Reads on Strategic Marketing
Hbr's 10 Must Reads on Strategic Marketing
By: Clayton M Christensen, Fred Reichheld, Susan Larkin, Philip Kotler , Theodore Levitt
Publisher: Ascent Audio
No Review Yet
AED78
Binding:
CD-Audio
Release:
15 Nov 2022
Language:
English
Out of Stock
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9.
Hbr's 10 Must Reads on Strategic Marketing
Hbr's 10 Must Reads on Strategic Marketing
By: Clayton M Christensen, Fred Reichheld, Susan Larkin, Philip Kotler , Theodore Levitt
Publisher: Ascent Audio
No Review Yet
AED154
Binding:
CD-Audio
Release:
15 Nov 2022
Language:
English
Out of Stock
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10.
Winning on Purpose
Winning on Purpose
By: Walter Dixon, Fred Reichheld, Maureen Burns, Darci Darnell
Publisher: Ascent Audio
No Review Yet
AED85
Binding:
CD-Audio
Release:
07 Dec 2021
Language:
English
Out of Stock
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11.
Winning on Purpose
Winning on Purpose
By: Walter Dixon, Fred Reichheld, Maureen Burns, Darci Darnell
Publisher: Ascent Audio
No Review Yet
AED32
Binding:
CD-Audio
Release:
07 Dec 2021
Language:
English
Out of Stock
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12.
Winning on Purpose
Winning on Purpose
By: Walter Dixon, Fred Reichheld, Maureen Burns, Darci Darnell
Publisher: Ascent Audio
No Review Yet
AED85
Binding:
CD-Audio
Release:
07 Dec 2021
Language:
English
Out of Stock
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13.
The Ultimate Question
The Ultimate Question
By: Fred Reichheld, Frederick F Reichheld
Publisher: Brilliance Audio
No Review Yet
AED34
Binding:
Pre-recorded MP3 player
Release:
01 Apr 2012
Language:
English
Out of Stock
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14.
The Ultimate Question 2.0 (Revised and Expanded Edition)
The Ultimate Question 2.0 (Revised and Expanded Edition)
By: Fred Reichheld, Rob Markey, Frederick F Reichheld
Publisher: Harvard Business Review Press
No Review Yet
AED117
Binding:
Digital (delivered electronically)
Release:
01 Sep 2011
Language:
English
Out of Stock
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15.
The Enterprise Story--Measuring What Matters
The Enterprise Story--Measuring What Matters
By: Fred Reichheld
Publisher: Harvard Business School Publishing
No Review Yet
AED146
Binding:
Paperback
Release:
19 Feb 2008
Language:
English
Out of Stock
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16.
The Ultimate Question
The Ultimate Question
By: Fred Reichheld
Publisher: Franklin Covey Co
No Review Yet
AED125
Binding:
CD-Audio
Release:
01 Oct 2011
Language:
English
Out of Stock
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17.
The Ultimate Question
The Ultimate Question
By: Fred Reichheld
Publisher: Brilliance Corporation
No Review Yet
AED68
Binding:
CD-Audio
Release:
01 Jan 2013
Language:
English
Out of Stock
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18.
The Ultimate Question
The Ultimate Question
By: Fred Reichheld
Publisher: Simon & Schuster Audio
No Review Yet
AED81
Binding:
Downloadable audio file
Release:
01 Jan 2012
Language:
English
Out of Stock
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19.
The Ultimate Question
The Ultimate Question
By: Fred Reichheld
Publisher: Brilliance Corporation
No Review Yet
AED201
Binding:
CD-Audio
Release:
01 Jan 2013
Language:
English
Out of Stock
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