Florence M HowardFLORENCE M. HOWARD is a freelance writer, researcher, trainer, event coordinator and publicist. The owner of Secret Shop Communicators (SSCOMM, Inc.), a public relations firm, she is a graduate of Central High School and the University of Memphis andholds BA and MA degrees in Journalism. While Director of Community Affairs for WREG-TV, the CBS affiliate in Memphis, she established the station's Knowledge Bowl academic quiz show and Emmy-winning Kids Count Campaign. She lives in Memphis, Tennessee. Read More Read Less