Fatma OutayFatma Outay is a senior researcher in Computer Science and Wireless Mobile Networks and Telecommunications. She holds a MS degree in Networks and Telecommunications from The National Engineering School of Tunis El Manar. Dr. Fatma received her Ph.D. n Wireless Mobile Networks and Telecommunications from the University of Paris Sud 11, Orsay, France. During her Ph.D and Post Doc at Telecoms Sud Paris, France, Dr. Fatma has participated in several national and international research projects in Wireless and Mobile Networks, in collaboration with Alcatel Lucent, Thales, Orange Labs and other academic institutions in Europe. Prior to her current position at Zayed University, UAE, as an Assistant Professor, Dr. Fatma has joined Bouygues Telecoms in 2012, which is one of the three main Telecoms Operators/ISPs in France, as a “Wi-Fi Expert/Architect” for three years enabling negotiation of SLA agreements and defining technical support and incident management processes with different contributors and suppliers implementing internal and external processes as per ITIL recommendations. Read More Read Less