Ellen JovinEllen Jovin is a co-founder and principal of Syntaxis, a communication skills training firm based in New York City. She has taught business writing, email etiquette, and grammar at companies throughout the U.S. in all major industries. Previously sheworked as a professional writer, creating marketing and advertising materials for corporate clients, and before that as a freelance journalist specializing in business, finance, and technology. Ellen earned a B.A. in German studies from Harvard University and an M.A. in comparative literature from UCLA. Read More Read Less