Ed DowneyEd Downey is an Associate Professor in the Department of Public Administration at The College at Brockport, State University of New York. He holds a Doctorate in Public Administration from the University at Albany, State University of New York and ha private sector experience in Human Resources and as the CEO of a software firm in the health care industry. His primary teaching and research interests are in the areas of productivity improvement and computer applications in organizations and he has worked under grants from the Ford Foundation and Brookings Institution. Ed recently edited a book entitled E-Government Website Development: Future Trends and Strategic Models with Carl D. Ekstrom and Matthew A. Jones. Read More Read Less