David N GansWe are pleased to recognize our colleague, David N. Gans, as guest co-author of Chapter 2 of this book, entitled "How Staffing Affects Practice Productivity and Performance" and Chapter 3, "Staff Benchmarking." He was also instrumental in providing dta insights throughout this book. Mr. Gans is a Senior Fellow of Industry Affairs at MGMA. He is highly regarded as a national authority on medical practice operations and health systems. He has authored over 125 journal articles, co-authored three books on medical practice management, and was the principal investigator on numerous federal and foundation grants. Mr. Gans retired from the United States Army Reserve with the grade of Colonel, is a Certified Medical Practice Executive and a Fellow in the American College of Medical Practice Executives. In addition to his responsibilities for the Medical Group Management Association, Mr. Gans has appointments as a Member, Board of Trustees and Member, Standards and Survey Procedures Committee for the Accreditation Association for Ambulatory Health Care (AAAHC). He is also a member of the Technical Expert Panel, Surveys on Patient Safety Culture, Department of Health and Human Services Agency for Health Research and Quality (AHRQ). To contact Mr. Gans or learn more about his services, email dgans@mgma.org. Read More Read Less