Carol Cram Carol M. Cram is the author of more than 35 textbooks on computer applications, business communications and Internet-related subjects. Ms. Cram was also a long-time faculty member at Capilano College in North Vancouver, where she served as the Convenr of the Executive Support Program and the Program Consultant for Business and Computers in Continuing Education as well as instructor of business and computer-related courses. Read More Read Less