Anshul GargAnshul Garg is associated as a Senior Lecturer with the School of Hospitality, Tourism and Events at Taylor’s University, Malaysia. He is a food and beverage expert, a well-recognized hospitality trainer in the region and a seasoned researcher. His rsearch interests include self-service technologies in the hospitality and restaurant industry, service quality, service clues, hospitality service, hospitality education, human resource management, and food waste management. He is also skilled in MS Office, Quantitative Research, SPSS, AMOS, and Structural Equation Modeling. To date, he has authored 17 journal articles, nine book chapters and one book in various SCOPUS and Web of Science-indexed journals and highly recognised publishers (Emerald, CABI, IGI-Global). He also served as a plenary speaker and keynote at various international conferences and is an active editorial board member of various journals and is an international advisory board member for numerous international conferences. Read More Read Less