Andrew HatcherAndrew Hatcher, MBA, is the Managing Director of The Applied Knowledge Network and the author of several books on management and marketing. He has a long history of assisting with the identification, development and management of innovative soutions within large and small companies across the business spectrum, and is the creator of the MAPP coaching system, which has been used by hundreds of companies. Andrew has worked with a wide range of companies including SMEs, larger corporations including Eversheds, Statoil and Yell as well as not-for profits such as Relate and Working Knowledge. Read More Read Less