A. Garrison LibbyGarrison Libby is the Head of Research Services at the University of North Carolina at Charlotte, USA, where he supports a team leading research and instructional services. Prior to that, he spent many years working in public service, instructon, and leadership roles in community college libraries. He has published articles in Internet Reference Services Quarterly and Virginia Libraries, as well as a chapter in Sustainable Online Library Services and Resources: Learning from the Pandemic (Libraries Unlimited). Read More Read Less