A J AdamsA. J. Adams is no stranger to dealing with customers; he was born and raised in Las Vegas, a city well-known for its thriving service industry. Although he now designs Web sites for a living, he has also worked in restaurants, bookstores, and coffee hops. It was after one particularly frustrating run-in with a customer that he decided to create NotAlwaysRight.com, a Web site devoted to sharing funny and stupid customer quotes. Read More Read Less