The Truth About Managing People
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The Truth About Managing People

The Truth About Managing People

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About the Book

In the Third Edition of the bestselling book, The Truth About Managing People, bestselling author Stephen Robbins shares even more proven principles for handling virtually every management challenge.  Robbins delivers 61 real solutions for the make-or-break problems faced by every manager. Readers will learn how to overcome the true obstacles to teamwork; why too much communication can be as dangerous as too little; how to improve your hiring and employee evaluations; how to heal "layoff survivor sickness"; how to manage a diverse culture; and ways to lead effectively in a digital world. New truths include: how to nurture friendly employees, forget about age stereotypes, first impressions count, be a good citizen, techniques for managing a diverse age group, and ethical leadership among others.

Table of Contents:
Preface      vii PART I THE TRUTH ABOUT HIRING Truth 1  First Impressions DO Count!     1 Truth 2  Forget Traits; It’s Behavior That Counts     5 Truth 3  Brains Matter; or Why You Should Hire Smart People     9 Truth 4  When in Doubt, Hire Conscientious People!     13 Truth 5  Want Friendly Employees? It’s in the Genes!     7 Truth 6  Realistic Job Previews: What You See Is What You Get     21 Truth 7  Throw Out Your Age Stereotypes     25 Truth 8  Match Personalities and Jobs     29 Truth 9  Hire People Who Fit Your Culture: My “Good Employee” Is Your Stinker!     33 Truth 10  Good Citizenship Counts!     37 Truth 11  Manage the Socialization of New Employees     39 PART II THE TRUTH ABOUT MOTIVATION Truth 12  Why Many Workers Aren’t Motivated at Work Today     43 Truth 13  Telling Employees to “Do Your Best” I sn’t Likely to Achieve Their Best     47 Truth 14  Not Everyone Wants to Participate in Setting Goals     51 Truth 15  Professional Workers Go for the Flow     55 Truth 16  When Giving Feedback: Criticize Behaviors, Not People     59 Truth 17  Managing Across the Generation Gap     63 Truth 18  You Get What You Reward     67 Truth 19  It’s All Relative!     71 Truth 20  Recognition Motivates (and It Costs Very Little!)     75 Truth 21  There’s More to High Employee Performance Than Just Motivation     79 PART III THE TRUTH ABOUT LEADERSHIP Truth 22  Five Leadership Myths Debunked     83 Truth 23  The Essence of Leadership Is Trust     87 Truth 24  Experience Counts! Wrong!     91 Truth 25  Effective Leaders Know How to Frame Issues     95 Truth 26  You Get What You Expect     99 Truth 27  Charisma Can Be Learned     103 Truth 28  Charisma Is Not Always an Asset     107 Truth 29  Make Others Dependent on You     111 Truth 30  Successful Leaders Are Politically Adept     115 Truth 31  Ethical Leadership     119 Truth 32  Virtual Leadership: Leading from Afar     123 Truth 33  Adjust Your Leadership Style for Cultural Differences, or When in Rome     127 PART IV THE TRUTH ABOUT COMMUNICATION Truth 34  Hearing Isn’t Listening     131 Truth 35  Listen to the Grapevine     135 Truth 36  Men and Women Communicate Differently     139 Truth 37  What You Do Overpowers What You Say     143 Truth 38  The Value of Silence     147 Truth 39  Watch Out for Digital Distractions     151 PART V THE TRUTH ABOUT BUILDING TEAMS Truth 40  What We Know That Makes Teams Work     155 Truth 41  2 + 2 Doesn’t Necessarily Equal 4     159 Truth 42  The Value of Diversity on Teams     163 Truth 43  We’re Not All Equal: Status Matters!     167 Truth 44  Not Everyone Is Team Material     171 PART VI THE TRUTH ABOUT MANAGING CONFLICTS Truth 45  The Case FOR Conflict      175 Truth 46  Beware of Groupthink     179 Truth 47  How to Reduce Work–Life Conflicts     183 Truth 48  Negotiating Isn’t About Winning and Losing     187 PART VII THE TRUTH ABOUT DESIGNING JOBS Truth 49  Not Everyone Wants a Challenging Job     191 Truth 50  Four Job-Design Actions That Will Make Employees More Productive     195 PART VIII THE TRUTH ABOUT PERFORMANCE EVALUATION Truth 51  Annual Reviews: The Best Surprise Is No Surprise!     199 Truth 52  Don’t Blame Me! The Role of Self-Serving Bias     203 Truth 53  Judging Others: Tips for Making Better Decisions     207 Truth 54  The Case for 360-Degree Feedback Appraisals: More IS Better!     211 PART IX THE TRUTH ABOUT COPING WITH CHANGE Truth 55  Most People Resist Any Change That Doesn’t Jingle in Their Pockets!     215 Truth 56  Use Participation to Reduce Resistance to Change     219 Truth 57  Employee Turnover Can Be a Good Thing     223 Truth 58  In Cutbacks: Don’t Neglect the Survivors      227 Truth 59  Beware of the Quick Fix     231 References     235


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Product Details
  • ISBN-13: 9780133090437
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Addison Wesley
  • Language: English
  • Weight: 1 gr
  • ISBN-10: 0133090434
  • Publisher Date: 14 Dec 2018
  • Binding: Digital download
  • No of Pages: 272


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