Reinventing ITIL® in the Age of DevOps
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Reinventing ITIL® in the Age of DevOps: Innovative Techniques to Make Processes Agile and Relevant

Reinventing ITIL® in the Age of DevOps: Innovative Techniques to Make Processes Agile and Relevant

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About the Book

Delve into the principles of ITIL® and DevOps and examine the similarities and differences. This book re-engineers the ITIL framework to work in DevOps projects without changing its meaning and its original objectives, making it fit for purpose for use in DevOps projects. Reinventing ITIL® in the Age of DevOpsshows you the relevance of ITIL since the emergence of DevOps and puts a unique spin on the ITIL service management framework. Along the way you will see that ITIL is a mature service management framework and years of maturity will be lost if it’s made invalid.  The ideas, recommendations, and solutions provided in Reinventing ITIL in the Age of DevOps can be leveraged in order to readily develop solutions or create proposals for clients. The ideas in this book can be further expanded to deliver seamless services to DevOps projects.  What You Will Learn Discover the basics of ITIL and DevOps Compare ITIL and DevOps Understand the structure of a DevOps organization and adapt the ITIL roles to this structure Re-engineer ITIL for DevOps projects Implement major processes such as incident management, configuration management, and change management processes in DevOps projects Automate activities within processes Who This Book Is For  Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 365.

Table of Contents:
Chapter 1:  Introduction to DevOpsChapter Goal: Provide a brief introduction to DevOps, its processes and methodologies.No of pages : 30Sub -Topics1. What is DevOps2. Benefits of DevOps3. Principles and Methodologies Chapter 2:  Introduction to ITILChapter Goal: Provide a brief introduction to the ITIL frameworkNo of pages: 30Sub - Topics 1.   What is ITIL2. ITIL Scope and Applicability3. ITIL Phases and Processes Chapter 3: DevOps vs ITILChapter Goal: Identify the conflicts that exist between DevOpsNo of pages :20Sub - Topics:  1. DevOps vs ITIL Conflicts2. Misalignment of goals and objectives3. How DevOps is assumed to have replaced ITIL4. Future of ITIL Chapter 4: Integration of two frameworksChapter Goal: Find the common ground between the two frameworks.No of pages: 20Sub - Topics: 1. Finding common grounds2. Identifying overarching activities3. ITIL adaptation based on DevOps goals Chapter 5: Incident Management AdaptationChapter Goal: Adapt the ITIL incident management process to fit into a DevOps modelNo of pages: 20Sub - Topics: 1. Incident management objectives2. Lean version of incident management3. Incident management tools4. DevOps fitment Chapter 6: Problem Management AdaptationChapter Goal: Adapt the ITIL problem management process to fit into a DevOps modelNo of pages: 20Sub - Topics: 1. problem management objectives2. Lean version of problem management3. Problem management techniques4. Problem management tools5. DevOps fitment Chapter 7: Change Management AdaptationChapter Goal: Adapt the ITIL change management process to fit into a DevOps modelNo of pages: 20Sub – Topics: 1. Continuous Delivery vs Continuous Deployment2. Change Management Scope3. change management tools4. DevOps fitment Chapter 8: Release Management AdaptationChapter Goal: Adapt the ITIL release management process to fit into a DevOps modelNo of pages: 20Sub - Topics: 1. Release management objectives2. Release cycles3. Release tools and deployment toolsets4. DevOps fitment Chapter 9: Configuration Management AdaptationChapter Goal: Adapt the ITIL configuration management process to fit into a DevOps modelNo of pages: 25Sub - Topics: 1. Comprehensive configuration management2. Manangement of CCM3. Configuration management tools4. DevOps fitment Chapter 10: Other Operational processesChapter Goal: Find DevOps fitment for the remaining operational processesNo of pages: 20Sub – Topics: 1. Event management2. Access Management3. Information security – Rugged DevOps and DevSecOps4. DevOps fitment


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Product Details
  • ISBN-13: 9781484239759
  • Publisher: Apress
  • Publisher Imprint: Apress
  • Height: 254 mm
  • No of Pages: 306
  • Sub Title: Innovative Techniques to Make Processes Agile and Relevant
  • Width: 178 mm
  • ISBN-10: 148423975X
  • Publisher Date: 13 Dec 2018
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Weight: 618 gr


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