Putting Management Back Into Performance
Putting Management Back Into Performance: A handbook for managers and supervisors

Putting Management Back Into Performance: A handbook for managers and supervisors

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About the Book

Most managers are under increasing pressure to achieve higher performance from less resources, in an increasingly dynamic and unpredictable operating environment, through a workplace that is becoming increasingly unmanageable!But with the knowledge and tools to develop your abilities in managing the performance of your staff, you ll improve the performance of your business.Performance management isn t just a once-a-year assessment; an effective manager will incorporate performance review and feedback as part of their day-to-day communications with employees.Setting out seven strategies for how every manager and supervisor can be more effective in their performance management role, James Webb discusses the processes of assigning work, performance planning, employee development, understanding and responding to performance data, and accounting for the unmanageable in an open system. These largely business approaches are then balanced by the skills in giving performance feedback, in coaching and in managing difficult performers. Finally, given that performance managements systems are a reality of life for many, the author provides practical approaches to meeting the needs of your own system while using the process in a way that is positive for your business and for your people.

Table of Contents:
AcknowledgementsPrefaceIntroductionPart 1 Putting management back into performanceChapter 1 State of playChapter 2 Putting management back into performancePart 2 Managing on the job - business performanceChapter 3 Off to a good start! - work assignment and planningChapter 4 Employee development and performance agreementsChapter 5 What you don't know could hurt you - understanding performance dataChapter 6 Managing work as an open systemPart 3 Managing on the job - people performanceChapter 7 I wish I hadn't said that! - performance feedbackChapter 8 Manager as coachChapter 9 Coaching on the jobChapter 10 Managing difficult performersPart 4 Crunch time - the formal review processChapter 11 Principles of performance evaluationChapter 12 Managing the formal reviewPart 5 Workplace renewalChapter 13 Creating a high performance workpl


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Product Details
  • ISBN-13: 9781865089652
  • Publisher: Allen & Unwin
  • Publisher Imprint: Allen & Unwin
  • Height: 230 mm
  • No of Pages: 312
  • Weight: 508 gr
  • ISBN-10: 1865089656
  • Publisher Date: 01 Jul 2003
  • Binding: Paperback
  • Language: English
  • Sub Title: A handbook for managers and supervisors
  • Width: 152 mm


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