MyLab Communication -- Standalone Access Card -- for Essentials of Human Communication

This access code card gives you access to all of MyCommunicationLab’s grade-boosting resources. MyCommunicationLab is an interactive online solution for Communication courses that combines multimedia, tutorials, simulations, tests, and quizzes to make learning fun!    This top-selling book presents the essential skills of interpersonal, small group, and public communication, emphasizing the areas of human communication skills, cultural awareness, listening, critical thinking, ethics, power and empowerment, and computer-mediated communication.   Essentials of Human Communication fills the need for a brief, interesting, but serious book that places a strong focus on skill development. In-text features and the text itself highlight the application of human communication skills to the real world and to the workplace.

Table of Contents:
PART ONE FOUNDATIONS OF HUMAN COMMUNICATION   1 The Essentials of Human Communication Foundations of Human Communication Communication Models and Concepts Communication Competence Principles of Communication Culture and Human Communication   Skill Development Experiences    2 The Self and Perception The Self in Human Communication Self-Disclosure Perception Impression Formation Impression Management: Goals and Strategies   Skill Development Experiences     3 Listening in Human Communication The Importance of Listening: Professional and Relationship Benefits Stages of Listening Listening Barriers Styles of Effective Listening Listening Differences: Culture and Gender   Skill Development Experiences     4 Verbal Messages Principles of Verbal Messages Disconfirmation and Confirmation Principles for Using Verbal Messages Effectively   Skill Development Experiences        5 Nonverbal Messages The Functions of Nonverbal Communication The Channels of Nonverbal Communication Culture, Gender, and Nonverbal Communication Nonverbal Communication Skills   Skill Development Experiences     PART TWO CONTEXTS OF HUMAN COMMUNICATION   6 Interpersonal Communication and Conversation Conversation Principles of Conversation Everyday Conversations   Skill Development Experiences     7 Interpersonal Relationships The Stages of Interpersonal Relationships Interpersonal Relationship Types Theories of Interpersonal Communication and Relationships Culture, Technology, Work, and Relationships   Skill Development Experiences     8 Managing Interpersonal Conflict Preliminaries to Interpersonal Conflict Principles of Interpersonal Conflict Conflict Management Strategies   Skill Development Experiences        9 Small Group Communication Essentials of Small Groups and Teams Small Group Culture Brainstorming Groups Information-Sharing Groups Problem-Solving Groups   Skill Development Experiences     10 Members and Leaders in Small Group Communication Members in Small Group Communication Leaders in Small Group Communication Membership, Leadership, and Culture   Skill Development Experiences     11 Public Speaking Preparation (Steps 1—6) The Nature of Public Speaking Step 1: Select Your Topic and Purpose Step 2: Analyze Your Audience Step 3: Research Your Topic Step 4: Formulate Your Thesis and Identify Your Main Points Step 5: Support Your Main Points Step 6: Organize Your Information   Skill Development Experiences     12 Public Speaking Preparation and Delivery (Steps 7—10) Step 7: Word Your Speech Step 8: Construct Your Conclusion and Introduction Step 9: Rehearse Your Speech Step 10: Deliver Your Speech Critically Evaluating Speeches   Skill Development Experiences     13 The Informative Speech Guidelines for Informative Speaking Supporting Materials Presentation Aids Speeches of Description Speeches of Definition Speeches of Demonstration   Skill Development Experiences      14 The Persuasive Speech Goals of Persuasion Guidelines for Persuasive Speaking Supporting Materials Persuasive Speeches on Questions of Fact Persuasive Speeches on Questions of Value Persuasive Speeches on Questions of Policy   Skill Development Experiences     Glossary of Human Communication Concepts and Skills Bibliography Index Credits