Mastering System Center 2012 Operations Manager
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Mastering System Center 2012 Operations Manager

Mastering System Center 2012 Operations Manager

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About the Book

An essential guide on the latest version of Microsoft's server management tool Microsoft's powerful Mastering System Center 2012 Operations Manager introduces many exciting new and enhanced feature sets that allow for large-scale management of mission-critical servers. This comprehensive guide provides invaluable coverage to help organizations monitor their environments across computers, network, and storage infrastructures while maintaining efficient and effective service levels across their applications. Provides intermediate and advanced coverage of all aspects of Systems Center 2012 Operations Manager, including designing, planning, deploying, managing, maintaining, and scripting Operations Manager Offers a hands-on approach by providing many real-world scenarios to show you how to use the tool in various contexts Anchors conceptual explanations in practical application Mastering System Center 2012 Operations Manager clearly shows you how this powerful server management tool can best be used to serve your organization's needs.

Table of Contents:
Introduction  xxiii Part 1 • Implementation and Administration      1 Chapter 1 • Overview of Operations Management   3 Understanding IT Service Management     3 Exploring ITIL        4 Exploring the MOF        6 Exploring the Dynamic System Initiative     11 Tying It All Together        12 Defining Operations Management       19 Systems Management       20 Operations Management       20 The Bottom Line        21 Chapter 2 • Installing Operations Manager 2012   25 Planning the Operations Manager Environment     25 Infrastructure Planning and Design Guides     26 Sizing Helper Tool        27 Operations Manager Building Blocks     28 Management Group        29 Management Server        29 Resource Pools       31 Operations Manager Agent      31 Gateway Server        32 Operations Console        34 Web Console Server        34 Reporting Server       35 Operational Database       36 Operations Manager Data Warehouse      36 Management Packs       36 Audit Collection Services       37 ACS Collector        38 ACS Forwarder        39 ACS Database        39 AEM File Share        39 Installing  40 Prerequisite Checker        40 Environmental Prerequisites       41 Hardware Prerequisites       42 Software Prerequisites        42 Firewall Prerequisites       51 Required Service Accounts       53 Required Groups       55 Installation Example Network       56 Introducing the Example Network      56 Installing the First Management Server      57 Installing the Operations Manager Console     63 Installing Operations Manager Reporting     65 Installing the Operations Manager Web Console     71 Installing the Second Management Server    74 Installing a Gateway Server       76 Installing ACS        84 Upgrading to System Center Operations Manager 2012    92 Upgrade Prerequisites        92 Deciding the Upgrade Path      93 Upgrade Path Checklists       93 The Upgrade Wizard        94 Notes from the Field—Upgrade or Migrate?     95 Additional Upgrade Resources      97 Active Directory Integration       98 Bottom Line 99 Chapter 3 • Management Group Settings     101 Configuring Management Group Global Settings       101 Alerts 103 Database Grooming        105 Privacy Settings       106 Reporting Settings        111 Web Addresses        111 Configuring Global Server Settings      112 Heartbeat         112 Security 113 Exploring Global Agent Settings       114 Understanding Individual Server Options      115 Agent Management        115 Heartbeat         120 Security 121 Proxy Settings        121 The Bottom Line       122 Chapter 4 • Installing and Configuring Agents   125 Prerequisites         125 Installing the Agent from the Console      126 Installing Manually        135 Installing from the Media       136 Other Manual Installation Methods      138 Patching Manually Installed Agents     140 Adjusting Individual Agent Settings     141 Properties         142 Open  144 Change Primary Management Server     144 Repair  144 Uninstall        145 Delete  145 Deploying the Agent to a Unix/Linux Computer    146 Manual Agent Install on Unix/Linux      149 Deploying an Agent to an Untrusted Client     149 The Local Server Certifi cate Request and Import Process    152 A Closer Look at the Agent Files and Queues    156 What Happens if the Agent Stops Communicating with the Management Group?      156 The Bottom Line       157 Chapter 5 • Managing Management Packs     159 Understanding Monitoring Capabilities      160 Identifying Management Pack Requirements    160 Current Management Packs Available      161 Requirements for Management Pack Monitoring     162 Exploring Management Packs       164 Discovery         164 Groups  166 Monitors         172 Using Rules         196 Management Pack Templates       203 Overrides         207 Removing Management Packs       209 The Bottom Line       209 Chapter 6 • Understanding Management Packs    211 What Does Operations Manager Monitor?      211 What Is a Management Pack?      213 Implementing a Management Pack     215 Tuning a Management Pack       220 Advanced Authoring Topics      225 Classes, Inheritance, and Relationships      225 Discoveries        226 The Bottom Line       228 Chapter 7 • Working with Consoles    229 The Consoles         229 The Operations Console       230 The Web Console        230 Operations Manager Shell      231 Application Advisor        231 Application Diagnostics      231 SharePoint Web Part       231 Console Overview        231 Workspaces         232 Views 233 Customizing the Console       250 Limiting the Data in the Details Pane      250 Creating Views As an Operator      256 Tasks  257 Maintenance Mode        266 Operators         269 Notifications         275 Configuring Notification Channels      275 Configuring Notification Subscribers      280 Configuring Notification Subscriptions      282 The Bottom Line       285 Chapter 8 • Network Monitoring     287 Exploring Operations Manager Network Monitoring   287 Multivendor Support        288 Multidevice Support       289 Multiprotocol Support       289 Resource Pools       289 Dashboards and Reports       290 Understanding Network Device Discovery     291 Discovery Rules       291 RunAs Accounts        292 RunAs Profiles       292 Discovery Phases        293 Configuring Network Device Discovery      294 Network Device Descriptions      301 What Exactly Gets Discovered?      301 Viewing a Certified Network Device     301 Managing Network Monitoring       302 Reporting on Your Network Devices     304 Running Tasks       306 Using Network Monitoring Groups     310 Server Interface Discovery (Interface Stitching)     311 Network Monitoring Dashboards       313 Network Vicinity Dashboard Limitations     316 Troubleshooting Network Monitoring      316 Network Device Discovery Problems      316 Device Components Not Discovered     319 Bottom Line        320 Chapter 9 • Application Performance Monitoring   323 APM Overview        323 APM Features        324 Server-Side Monitoring       325 Client-Side Monitoring      325 .NET Application Performance Monitoring Template    325 APM Architecture        327 Databases         327 Management Servers        329 Agent 329 Consoles         330 Enabling Server-Side Monitoring       331 SampleNET Applications       332 Prerequisites        333 Server-Side Configuration      336 Enabling Client-Side Monitoring      344 Prerequisites        344 Compatibility Check        345 Client-Side Configuration       346 Client-Side vs. Web Application Monitoring     353 Working with the Consoles       354 Using the Operations Manager Console      354 Using the Application Diagnostics Console     359 Launching the Application Diagnostics Console     360 Exploring Application Diagnostics      361 Using the Application Advisor Console      373 Application Advisor Dependencies      373 Launching the Application Advisor Console    374 Running APM Reports       375 Report Tools        378 Security in APM       378 APM Role-Based Access       378 What About Sensitive Data inNET Monitoring?     379 APM Dashboards        381 Introduction to Java-Based Application Monitoring     384 Prerequisites        384 What Level of Monitoring Can We Expect?     385 Java Is All About the Beans       386 JEE Monitoring Online Resources      387 Troubleshooting APM       387 Troubleshooting Application Discoveries    387 Generating On-Demand Errors      389 Troubleshooting Client-Side Monitoring     393 Troubleshooting Application Diagnostics     394 Troubleshooting Application Advisor     394 Leveraging the Operations Manager Management Pack   394 Too Many APM Alerts       397 APM Technical Resources       397 Bottom Line        399 Chapter 10 • Working with Complex Configurations   401 Multiple Management Groups      401 Preproduction Requirements       401 Capacity Requirements       402 Security Requirements      402 Connected Management Groups      403 Working with Multihomed Agents      407 Multihoming Overview      407 Multihoming Considerations       408 Configuring Multihomed Agents      410 Working with Third-Party Management Solutions     415 Connection vs. Integration       415 Integrating with Orchestrator      416 The Bottom Line       422 Part 2 • Maintenance and Troubleshooting      425 Chapter 11 • Optimizing Your Environment  427 Optimizing Management Packs       427 Identifying Useful Settings       429 Customizing Management Packs     431 Optimizing Rules       433 Modifying Existing Rules       435 Creating New Rules        441 Self-Tuning Thresholds       445 Optimized Performance Counters     455 The Bottom Line       456 Chapter 12 • Backup, Restore, and Disaster Recovery  459 Operations Manager Architecture      459 Pools  460 Management Server        460 Databases         460 Reporting Server       461 Audit Collection Services       462 Gateway Server        462 Common Backup and Restore Scenarios      462 Databases         462 OperationsManager Database       464 OperationsManagerDW Database      465 OperationsManagerAC Database     465 Management Server        466 Reporting Server       467 Gateway Server        468 ACS Collector       468 Basics   468 The Backups        469 Advanced 485 Disaster Recovery        486 Technologies behind HA      486 Using Operations Manager 2012 to Monitor Your Disaster Recovery Site  487 Replicating Operations Manager Data to Your Disaster Recovery Site  488 The Bottom Line       488 Chapter 13 • Troubleshooting     491 System Center 2012 Operations Manager Troubleshooting Tools        491 Microsoft Tools        492 Community Tools        503 Other Essential Tools        505 Installation Troubleshooting       505 Upgrading from Operations Manager 2007 R2     505 Service Principal Name Not Registered      508 Troubleshooting Agents        511 Agent Warnings and Errors in Event Viewer    511 Agent Communication Issues      511 Manually Deployed Agents Missing      517 Operations Manager Won’t Remove an Agent Entry in the Pending Management Folder       518 Troubleshooting Management Packs      518 Management Pack Warnings and Errors in Event Viewer   519 Management Pack Guides       519 Management Pack Discoveries       520 Performance Troubleshooting       521 Agent Performance Problems       522 Slow Console Performance       524 Optimizing Performance      526 Troubleshooting Security Issues       528 Overcoming Issues with the W32Time Service     528 Understanding Why the Discovery Wizard Never Completes   528 Security Failure Audits, Warnings, and Errors in Event Viewer   529 Troubleshooting Reports       530 Blank Reports        530 Online Resources for Troubleshooting     531 Useful Websites        531 Social Networking        532 The Bottom Line       532 Chapter 14 • Scripting Operations Manager 2012   535 Introducing PowerShell       536 Useful PowerShell Cmdlets      539 PowerShell and Operations Manager      549 Operations Manager Cmdlets       550 Windows Computer Cmdlets       551 Management Pack Cmdlets      555 Rule Cmdlets        560 Task Cmdlets        564 Action Cmdlets        566 Notification Cmdlets        567 Alert Cmdlets        570 Miscellaneous Cmdlets       572 Management Server Cmdlets       576 Maintenance Window Cmdlets      582 Monitoring Cmdlets        584 Cross-Platform Cmdlets      593 The Bottom Line       597 Appendix A • The Bottom Line    599 Chapter 1: Overview of Operations Management     599 Chapter 2: Installing Operations Manager 2012     601 Chapter 3: Management Group Settings      603 Chapter 4: Installing and Configuring Agents     604 Chapter 5: Managing Management Packs      605 Chapter 6: Understanding Management Packs    606 Chapter 7: Working with Consoles      607 Chapter 8: Network Monitoriing      610 Chapter 9: Application Performance Monitoring     612 Chapter 10: Working with Complex Configurations     614 Chapter 11: Optimizing Your Environment     616 Chapter 12: Backup, Restore, and Disaster Recovery    617 Chapter 13: Troubleshooting       619 Chapter 14: Scripting Operations Manager 2012    621 Index    623


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Product Details
  • ISBN-13: 9781118224892
  • Publisher: John Wiley & Sons Inc
  • Publisher Imprint: Sybex Inc.,U.S.
  • Language: English
  • ISBN-10: 1118224892
  • Publisher Date: 17 Oct 2012
  • Binding: Digital (delivered electronically)
  • No of Pages: 672


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