IT Essentials Labs and Study Guide Version 7
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IT Essentials Labs and Study Guide Version 7

IT Essentials Labs and Study Guide Version 7

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International Edition


About the Book

The only authorized Labs & Study Guide for the Cisco Networking Academy IT Essentials, Version 7 course IT Essentials Lab Manual is a supplemental book prepared for students in the Cisco® Networking Academy IT Essentials v7 course. All the hands-on labs and worksheets from the course are printed within this book to provide practical, hands-on experience with the course content. IT Essentials covers fundamental computer and career skills for entry-level IT jobs. Practicing and performing all these tasks will reinforce the concepts, skills, and procedures and help prepare the student to take the CompTIA® A+ 220-1001 and 220-1002 exams. Each chapter of this book is divided into a Study Guide section followed by a Lab section. The Study Guide section offers exercises that help you learn the concepts, configurations, and troubleshooting skills crucial to your success as a CompTIA® A+ 220-1001 and 220-1002 exam candidate. Each chapter is slightly different and includes some or all the following types of exercises: Vocabulary Matching Exercises Concept Questions Exercises Skill-Building Activities and Scenarios Packet Tracer Exercises The Labs & Activities include all the online course Labs and Packet Tracer activity instructions. If applicable, this section begins with a Command Reference that you will complete to highlight all the commands introduced in the chapter. Related titles: IT Essentials Companion Guide, Version 7 ISBN-10: 0-13-564537-9 ISBN-13: 978-0-13-564537-6 IT Essentials Course Booklet, Version 7 ISBN-10: 0-13-561216-0 ISBN-13: 978-0-13-561216-3

Table of Contents:
    Introduction   xxxiii Chapter 1    Introduction to Personal Computer Hardware  1     Personal Computers  2     PC Components    3     Computer Disassembly  21 The     Labs and Activities  22     1.3.2.2 Lab—Disassemble a Computer    23 Chapter 2    PC Assembly  27     Assemble the Computer  28     Labs and Activities  38 Command Reference   38     2.1.2.5 Lab—Install the Power Supply    39     2.1.3.10 Lab—Install the Motherboard in a Computer   40     2.1.4.7 Lab—Install the Drives   42     2.1.5.6 Lab—Install Adapter Cards    43     2.1.7.4 Lab—Install Internal Cables    45     2.1.7.8 Lab—Install Front Panel Cables    47     2.1.7.11 Lab—Complete the Computer Assembly   48 Chapter 3    Advanced Computer Hardware  49     Boot the Computer  50     Electrical Power   52     Advanced Computer Functionality  53 CPU     Computer Configuration  65     Protecting the Environment    68     Labs and Activities  69 Command Reference   69     3.1.1.6 Lab—Investigate BIOS or UEFI Settings   70     3.1.2.5Lab—Search for BIOS or UEFI Firmware Updates  73     3.1.2.6Lab—Install Windows   75     3.1.2.7Lab—Install Third-Party Software in Windows   78     3.2.1.3 Lab—Ohms Law  80     3.4.1.7 Lab—Research a Hardware Upgrade    81 Chapter 4    Preventive Maintenance and Troubleshooting    83     Preventive Maintenance   84     Troubleshooting Process    85     Labs and Activities  90 Command Reference   90     4.2.3.5Lab—Use a Multimeter and a Power Supply Tester   91     4.2.3.6Lab—Troubleshoot Hardware Problems    95 Chapter 5    Networking Concepts   99     Study Guide   100     Network Components and Types  100     Networking Protocols, Standards, and Services  103     Network Devices   108     Network Cables   110     Labs and Activities   117 Command Reference   117     5.4.2.8 Lab—Build and Test a Network Cable   118 Chapter 6    Applied Networking   125     Device-to-Network Connections   126     Network Troubleshooting    130     Labs and Activities   134 Command Reference   134     6.1.2.1 Packet Tracer—Add Computers to an Existing Network   135     6.1.2.7 Lab—Configure a NIC to Use DHCP in Windows   137     6.1.3.9Packet Tracer—Connect to a Wireless Network   142     6.1.3.10Lab—Configure a Wireless Network    147     6.1.4.7Packet Tracer—Configure Firewall Settings   152     6.1.4.8Lab—Configure Firewall Settings    155     6.1.5.3 Packet Tracer—Configure IoT Devices   159     6.2.2.5 Lab—Troubleshoot Network Problems    161 Chapter 7    Laptops and Other Mobile Devices  163     Characteristics of Laptops and Other Mobile Devices    164     Laptop Configuration  166     Laptop Hardware and Component Installation and Configuration  167     Other Mobile Device Hardware Overview 168 Other     Network Connectivity and Email 170     Preventive Maintenance and Troubleshooting Laptops and Other Mobile Devices    172     Basic Troubleshooting Process for Laptops and Other Mobile Devices    173     Labs and Activities   176 Command Reference   176     7.1.1.10 Lab—Mobile Device Information    177     7.1.2.8 Lab—Research Docking Stations and Port Replicators  178     7.3.1.6 Lab—Research Laptop RAM    181     7.3.2.4 Lab—Research Laptop Screens    182     7.3.2.7 Lab—Research Laptop Batteries    183     7.3.2.10 Lab—Research Laptop Drives    184     7.5.1.2 Lab—Mobile Wi-Fi  185     7.7.2.4Lab—Research Laptop Problems    187     7.7.2.5Lab—Gather Information from the Customer   188     7.7.2.6Investigate Support Websites and Repair Companies  189 Chapter 8    Printers  191     Common Printer Features   192     Printer Type Comparison  193     Installing and Configuring Printers    199     Sharing Printers   201     Maintaining and Troubleshooting Printers    202     Labs and Activities   205 Command Reference   205     8.3.1.2 Lab—Install a Printer in Windows    206     8.4.1.3 Lab—Share a Printer in Windows    208     8.5.2.3 Lab—Perform Preventive Maintenance on an Inkjet Printer   210     8.5.3.2 Lab—Perform Preventive Maintenance on a Laser Printer   212 Chapter 9    Virtualization and Cloud Computing  215     Virtualization 216     Cloud Computing  218     Labs and Activities   222 Command Reference   222     9.1.2.5 Lab—Install Linux in a Virtual Machine and Explore the GUI   223 Chapter 10    Windows Installation  227     Modern Operating Systems   228     Install Windows   231     Installation and Boot Sequence 234     Labs and Activities   237 Command Reference   237     10.2.1.8 Lab—Create a Partition in Windows    238     10.3.1.1 Lab—Windows Installation    242     10.3.1.4 Lab—Finalize Windows Installation    245 Chapter 11    Windows Configuration  247     Windows Desktop and File Explorer 248     Configure Windows with Control Panels    255     System Administration  266     Command-Line Tools  273     Windows Networking   276     Common Preventive Maintenance Techniques for Operating Systems  282     Basic Troubleshooting Process for Windows Operating Systems    283     Labs and Activities   287 Command Reference   287     11.1.2.10 Lab—Configure the Windows Desktop   289     11.1.3.4 Lab—Work with Task Manager    292     11.1.4.11 Lab—Working with File Explorer    296     11.2.1.5 Lab—Explore Control Panel Categories   300     11.2.2.3 Lab—User Accounts    303     11.2.3.5 Lab—Configure Browser Settings    306     11.2.6.2 Lab—Use Device Manager    310     11.2.7.4 Lab—Region and Language Options    312     11.3.1.11 Lab—Monitor and Manage System Resources   316     11.3.2.7Lab—System Utilities    321     11.3.2.8Lab—Manage System Files    325     11.3.3.8 Lab—Hard Drive Maintenance    328     11.3.4.6 Lab—Install Third-Party Software    330     11.4.1.5 Lab—Work in the Windows Command Shell    332     11.4.2.7 Lab—File System Commands    335     11.4.3.2 Lab—Disk CLI Commands    342     11.4.4.2 Lab—Task and System CLI Commands    350     11.4.5.3 Lab—Other Useful Commands    354     11.5.1.6 Lab—Network Drive Mapping    359     Introduction 359     11.5.2.4 Lab—Share Resources 361     11.5.4.2 Lab—Connect and Test the Wireless Connection   364     11.5.5.3 Packet Tracer—Using Telnet and SSH   368     11.5.6.2 Lab—Windows Remote Desktop and Assistance    370     11.6.1.2 Lab—Manage the Startup Folder    375     11.6.1.5 Lab—Schedule a Task Using the GUI and the Command Line   378     11.6.2.4 Lab—System Restore and Hard Drive Backup   381     11.7.3.2 Lab—Troubleshoot Operating System Problems  388 Chapter 12    Mobile, Linux, and macOS Operating Systems    391     Mobile Operating Systems   392     Methods for Securing Mobile Devices    394     Linux and macOS Operating Systems  395     Labs and Activities   401 Command Reference   401     12.1.2.2 Lab—Working with Android    402     12.1.3.2 Lab—Working with iOS   414     12.1.4.4 Lab—Mobile Device Features    421     12.2.1.2 Lab—Passcode Locks 425     12.4.2.4 Lab—Troubleshoot Mobile Devices    434 Chapter 13    Security  437     Security Threats   438     Security Procedures   444     Securing Windows Workstations  446     Wireless Security   450     Basic Troubleshooting Process for Security  452     Labs and Activities   454 Command Reference   454     13.2.3.7 Lab—BitLocker and BitLocker To Go    455 Introduction   455     13.3.2.5 Lab—Configure Windows Local Security Policy  458     13.3.3.6 Lab—Configure Users and Groups in Windows  462     13.3.4.6 Lab—Configure Windows Firewall    469     13.4.1.10 Packet Tracer—Configure Wireless Security   473     13.5.2.2 Lab—Document Customer Information in a Work Order   475 Chapter 14    The IT Professional   477     Communication Skills and the IT Professional    478     Operational Procedures  482     Ethical and Legal Considerations    483     Call Center Technicians  486     Labs and Activities   490 Command Reference   490     14.1.1.2 Lab—Technician Resources    491     14.3.1.5 Lab—Investigate Breaches of PII, PHI, PCI   492     14.4.1.4Lab—Remote Technician—Repair Boot Problem    494     Student Technician Sheet   494     14.4.1.5Lab—Remote Technician—Fix an Operating System Problem    496     Student Technician Sheet   496     14.4.1.6Lab—Remote Technician—Fix a Network Problem  498     Student Technician Sheet   498     14.4.1.7Lab—Remote Technician—Fix a Security Problem    500     Student Technician Sheet   500     14.4.2.7 Lab—Write Basic Scripts in Windows and Linux  502


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Product Details
  • ISBN-13: 9780135612033
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Cisco Press
  • Height: 274 mm
  • No of Pages: 544
  • Returnable: Y
  • Weight: 1250 gr
  • ISBN-10: 0135612039
  • Publisher Date: 06 Jan 2020
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Spine Width: 30 mm
  • Width: 216 mm


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