Introduction to Operations and Supply Chain Management with Advanced Decision Support Tools
Introduction to Operations and Supply Chain Management with Advanced Decision Support Tools

Introduction to Operations and Supply Chain Management with Advanced Decision Support Tools

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About the Book

Table of Contents:
1. Introduction to Operations and Supply Chain Management     Why Study Operations & Supply Chain Management? Important Trends. Operations & Supply Chain Management and You. Purpose an Organization of this Book.  2. Operations and Supply Chain Strategies     Dell Computer Corporation     Elements of the Business. Strategy. Operations and Supply Chain Strategies. 3. Business Processes     Procter & Gamble      Business Processes. Mapping Business Processes. Measuring Process Performance. Reducing Cycle Times. Benchmarking.       Strategies for Business Process Improvement 4. Managing Quality     Decatur Trust Bank      Quality Defined. Total Cost of Quality. Total Quality Management. Continuous Improvement Tools. Statistical Quality Control.        Managing Quality Across the Supply Chain.      5. Managing Projects     Bechtel Group      The Growing Importance of Project Management. Project Phases. Project Management Tools. 6. Developing Products and Services     Whirlpool     Operations & Supply Chain Perspectives on Design. The Development Process. Organizational Roles in Product and Service        Development. Approaches to improving Product and Service Designs.   7. Process Choice and Layout Decisions in Manufacturing and Services     Bliven Furniture Company     Manufacturing Processes. Product Customization Within the Supply Chain. Service Processes. Layout DecisionModels.             8. Managing Capacity     Merck and Crixivan     Capacity. Three common capacity strategies. Methods for evaluating capacity alternatives. Advanced perspectives on capacity.      9. Forecasting     Ford’s Palladium Debacle      Forecast Types. Laws of Forecasting. Selecting a Forecasting Method. Qualitative Forecasting Methods. Time-Series Forecasting Models.       Causal Forecasting Models. Measures of Forecast Accuracy. Computer-Based Forecasting Packages. Collaborative Forecasting, Planning      and Replenishment (CFPR). 10. Sourcing Decisions & the Purchasing Process      Dell Computer Corporation      Why Purchasing is Critical. The Sourcing Decision. Sourcing Strategies. The Purchasing Process. Multi-Criteria Decision Models in         Sourcing. Trends in Purchasing Management. 11. Logistics       Kraft Foods            The Logistics Renaissance. Why Logistics is Critical. Logistics Decision Areas. Logistics Strategy. Logistics Decision Models.              12. Sales and Operations Planning (Aggregate Planning)       Covolo Diving Gear, Part 1       S&OP in the Planning Cycle. Major Approaches to S&OP. Organizing for and Implementing S&OP. Service Considerations.         Linking S&OP Throughout the Supply Chain. Applying Optimization Modeling to S&OP.                   13. Managing Inventory Throughout the Supply Chain       Amazon.com       The Role of Inventory. Periodic Review Systems. Continuous Review Systems. Single Period Inventory Systems. Inventory in the Supply          Chain. Proactive Management of Independent Demand Inventory. 14. Managing Production Across the Supply Chain       Herman Miller      Master Scheduling. Material Requirements Planning. Production Activity Control and Vendor Order Management. Synchronizing Planning         and Control across the Supply Chain. 15. JIT / Lean Production      Toyota Motor Company      The JIT Perspective on Waste. The JIT Perspective on Inventory. Kanban Systems. 16. Managing Information Technologies Across the Supply Chain       Understanding Information Needs. Diagnosing and Improving Supply Chain Information Flows. Supply Chain Information Systems.           Software Vendor Profiles.


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Product Details
  • ISBN-13: 9780132184052
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Prentice Hall
  • Language: English
  • Spine Width: 28 mm
  • Width: 275 mm
  • ISBN-10: 0132184052
  • Publisher Date: 22 Aug 2005
  • Binding: Hardback
  • No of Pages: 551
  • Weight: 1340 gr


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Introduction to Operations and Supply Chain Management with Advanced Decision Support Tools
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Introduction to Operations and Supply Chain Management with Advanced Decision Support Tools
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