Improving Performance Through Statistical Thinking
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Improving Performance Through Statistical Thinking

Improving Performance Through Statistical Thinking

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About the Book

The world continues to become increasingly complex and competitive, with change being driven by increasing customer demands for better products and more responsive services. Because of this competition, improvement is critical to survival and progress; often the rate of improvement determines the winners and losers. For those organizations striving to make improvement, "Improving Performance Through Statistical Thinking" presents a clear and practical explanation of statistical thinking without the typical equations and formulas. Not simply a list of tools, this book bridges the gap from concept to application by providing step-by-step guidance on how to get started on problems. Concepts are integrated with basic tools, using the Memory Jogger II. In addition, case histories provide real-world examples for reader to extend their own processes, while they learn how to implement statistical thinking in their organization.

Table of Contents:
Part I: Why is Statistical Thinking Important? Introduction. Case Study: Time's Running Out. Part II: What Is Statistical Thinking? Statistical Thinking Defined. Improvement Using Statistical Thinking. More About Variation and Data. Statistical Thinking at Various Organizational Levels. Part III: How Do You Apply Statistical Thinking? A Model for Applying Statistical Thinking. The Process Improvement Strategy. Problem Solving Strategy. The Realized Revenue Fiasco. Tools Used in Statistical Thinking. Part IV: Implementing Statistical Thinking Capability. Organizational Tips. New Management Tools to Identify Implementation Barriers. Practice Scenarios.


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Product Details
  • ISBN-13: 9780873894678
  • Publisher: McGraw-Hill Education - Europe
  • Publisher Imprint: McGraw-Hill Inc.,US
  • Height: 226 mm
  • Returnable: N
  • Weight: 303 gr
  • ISBN-10: 0873894677
  • Publisher Date: 16 Feb 2000
  • Binding: Paperback
  • Language: English
  • Spine Width: 11 mm
  • Width: 150 mm


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Improving Performance Through Statistical Thinking
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