Implementing Lean Software Development: From Concept to Cash

"This remarkable book combines practical advice, ready-to-use techniques, anda deep understanding of why this is the right way to develop software. I haveseen software teams transformed by the ideas in this book." --Mike Cohn, author of Agile Estimating and Planning "As a lean practitioner myself, I have loved and used their first book for years.When this second book came out, I was delighted that it was even better. If youare interested in how lean principles can be useful for software developmentorganizations, this is the book you are looking for. The Poppendiecks offer abeautiful blend of history, theory, and practice." --Alan Shalloway, coauthor of Design Patterns Explained "I've enjoyed reading the book very much. I feel it might even be better than thefirst lean book by Tom and Mary, while that one was already exceptionallygood! Mary especially has a lot of knowledge related to lean techniques inproduct development and manufacturing. It's rare that these techniques areactually translated to software. This is something no other book does well(except their first book)." --Bas Vodde "The new book by Mary and Tom Poppendieck provides a well-written andcomprehensive introduction to lean principles and selected practices for softwaremanagers and engineers. It illustrates the application of the values andpractices with well-suited success stories. I enjoyed reading it." --Roman Pichler "In Implementing Lean Software Development, the Poppendiecks explore moredeeply the themes they introduced in Lean Software Development. They beginwith a compelling history of lean thinking, then move to key areas such asvalue, waste, and people. Each chapter includes exercises to help you apply keypoints. If you want a better understanding of how lean ideas can work withsoftware, this book is for you." --Bill Wake, independent consultant In 2003, Mary and Tom Poppendieck's Lean Software Development introduced breakthrough development techniques that leverage Lean principles to deliver unprecedented agility and value. Now their widely anticipated sequel and companion guide shows exactly how to implement Lean software development, hands-on. This new book draws on the Poppendiecks' unparalleled experience helping development organizations optimize the entire software value stream. You'll discover the right questions to ask, the key issues to focus on, and techniques proven to work. The authors present case studies from leading-edge software organizations, and offer practical exercises for jumpstarting your own Lean initiatives. Managing to extend, nourish, and leverage agile practices Building true development teams, not just groups Driving quality through rapid feedback and detailed discipline Making decisions Just-in-Time, but no later Delivering fast: How PatientKeeper delivers 45 rock-solid releases per year Making tradeoffs that really satisfy customers Implementing Lean Software Development is indispensable to anyone who wants more effective development processes--managers, project leaders, senior developers, and architects in enterprise IT and software companies alike.

Table of Contents:
Foreword by Jeff Sutherland xvii Foreword by Kent Beck xx Preface xxiii Chapter 1: History 1 Interchangeable Parts 1 Interchangeable People 2 The Toyodas 3 The Toyota Production System 4 Taiichi Ohno 5 Shigeo Shingo 6 Just-in-Time 7 Lean 11 Lean Manufacturing / Lean Operations 11 Lean Supply Chain 12 Lean Product Development 13 Lean Software Development 17 Try This 17 Chapter 2: Principles 19 Principles and Practices 19 Software Development 20 The Seven Principles of Lean Software Development 23 Principle 1: Eliminate Waste 23 Principle 2: Build Quality In 25 Principle 3: Create Knowledge 29 Principle 4: Defer Commitment 32 Principle 5: Deliver Fast 34 Principle 6: Respect People 36 Principle 7: Optimize the Whole 38 Try This 42 Chapter 3: Value 43 Lean Solutions 43 Google 43 From Concept to Cash 46 Delighted Customers 49 Deep Customer Understanding 50 Focus on the Job 51 The Customer-Focused Organization 52 Leadership 52 Complete Teams 57 Custom Development 60 From Projects to Products 60 IT--Business Collaboration 62 Try This 65 Chapter 4: Waste 67 Write Less Code 67 Zara 67 Complexity 69 The Seven Wastes 73 Partially Done Work 74 Extra Features 75 Relearning 76 Handoffs 77 Task Switching 78 Delays 80 Defects 81 Mapping the Value Stream 83 Preparation 83 Examples 85 Future Value Stream Maps 92 Try This 92 Chapter 5: Speed 95 Deliver Fast 95 PatientKeeper 95 Time: The Universal Currency 98 Queuing Theory 100 Little's Law 100 Variation and Utilization 101 Reducing Cycle Time 103 Try This 114 Chapter 6: People 117 A System of Management 117 The Boeing 777 117 W. Edwards Deming 120 Why Good Programs Fail 124 Teams 126 What Makes a Team? 126 Expertise 129 Leadership 132 Responsibility-Based Planning and Control 133 The Visual Workspace 136 Self-Directing Work 137 Incentives 141 Performance Evaluations 141 Compensation 143 Try This 147 Chapter 7: Knowledge 149 Creating Knowledge 149 Rally 149 What, Exactly, Is Your Problem? 152 A Scientific Way of Thinking 154 Keeping Track of What You Know 155 Just-in-Time Commitment 159 Set-Based Design 160 Refactoring 164 Problem Solving 168 A Disciplined Approach 169 Kaizen Events 173 Try This 175 Chapter 8: Quality 177 Feedback 177 The Polaris Program 177 Release Planning 179 Architecture 182 Iterations 183 Discipline 190 The Five S's 190 Standards 193 Mistake-Proofing 196 Test-Driven Development 198 Configuration Management 201 Continuous Integration 202 Nested Synchronization 203 Try This 204 Chapter 9: Partners 207 Synergy 207 Emergency! 207 Open Source 209 Global Networks 210 Outsourcing 214 Contracts 217 The T5 Agreement 217 The PS 2000 Contract 218 Relational Contracts 219 Try This 221 Chapter 10: Journey 223 Where Do You Want to Go? 223 A Computer on Wheels 224 A Long-Term Perspective 225 Centered on People 227 What Have We Learned? 229 Six Sigma 229 Theory of Constraints 230 Hypothesis 234 Training 234 Thinking 236 Measurement 237 Roadmap 242 Try This 243 Optimize the Whole 243 Respect People 243 Deliver Fast 244 Defer Commitment 244 Create Knowledge 245 Build Quality In 245 Eliminate Waste 246 Bibliography 247 Index 257