CCIE Collaboration Quick Reference
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CCIE Collaboration Quick Reference

CCIE Collaboration Quick Reference

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About the Book

CCIE Collaboration Quick Reference provides you with detailed information, highlighting the key topics on the latest CCIE Collaboration v1.0 exam. This fact-filled Quick Reference allows you to get all-important information at a glance, helping you to focus your study on areas of weakness and to enhance memory retention of important concepts. With this book as your guide, you will review and reinforce your knowledge of and experience with collaboration solutions integration and operation, configuration, and troubleshooting in complex networks. You will also review the challenges of video, mobility, and presence as the foundation for workplace collaboration solutions. Topics covered include Cisco collaboration infrastructure, telephony standards and protocols, Cisco Unified Communications Manager (CUCM), Cisco IOS UC applications and features, Quality of Service and Security in Cisco collaboration solutions, Cisco Unity Connection, Cisco Unified Contact Center Express, and Cisco Unified IM and Presence.   This book provides a comprehensive final review for candidates taking the CCIE Collaboration v1.0 exam. It steps through exam objectives one-by-one, providing concise and accurate review for all topics. Using this book, exam candidates will be able to easily and effectively review test objectives without having to wade through numerous books and documents for relevant content for final review.

Table of Contents:
Introduction Chapter 1 Cisco Collaboration Infrastructure 1 Cisco Unified Communications Deployment Models 1     Single-Site Deployment Model 2     Multisite WAN with Centralized Call Processing Deployment Model 3     Multisite WAN with Distributed Call Processing Deployment Model 4     Clustering over WAN Call Processing Deployment Model 5 Network Services 6     Dynamic Host Configuration Protocol 6     Domain Name System 7     Trivial File Transfer Protocol 8     Network Time Protocol 11     Cisco Discovery Protocol 12     Link Layer Discovery Protocol 14 Power over Ethernet 15 Voice and Data VLANs 16 IP Routing in Cisco Collaboration Campus Environments 17     Campus Infrastructure Design 17         Campus Access Layer 18         Campus Distribution Layer 18         Campus Core Layer 18         Campus Routed Access Layer Design 19 IPv6 in Cisco Collaboration Networks 20     IPv6 Address Types 21     IPv6 Addressing Model 21 Virtualization in Cisco Collaboration Solutions 23     Cisco UCS Servers 24     VMware ESXi for Cisco Collaboration Virtualization 26     UC Application Install Answer File 26 IP Multicast 27 Wireless in Cisco Collaboration Solutions 28 Chapter 2 Quality of Service (QoS) 31 QoS Requirements for Voice and Video 32 QoS Deployment Architectures 33 Classification and Marking 34     Layer 2 Marking 34     Layer 3 Marking 35     Network-Based Application Recognition 36     Classification Service Classes 37     Classification and Marking for Softclients 37     Classification and Marking for Video Traffic 38 Queuing 38     Cisco Queuing Toolset 39     Weighted Random Early Detection 40 WAN QoS Considerations 41     Traffic Policing and Shaping 41 Link Efficiency Mechanisms 43     Compressed RTP 43     Link Fragmentation and Interleaving 43     Multilink PPP 44     Frame Relay Forum 12 44     Voice Activity Detection 45 LAN QoS Considerations 46     QoS Trust Boundary 46 QoS Considerations for WLAN Endpoints 47 QoS Considerations for Virtual Unified Communications with Cisco UCS 48 Medianet 49     Medianet QoS Classes of Service 52 Chapter 3 Telephony Standards and Protocols 55 Voice and Video Codecs 55 VoIP Media Transmission Protocols 57 VoIP Signaling Protocols 58     Skinny Client Control Protocol 58     Media Gateway Control Protocol 61     Session Initiation Protocol 65 SIP Session Description Protocol 71 SIP Binary Floor Control Protocol 72 H.323 Gateway, Gatekeeper, and RAS 73     H.323 Gateway 75     H.323 Gatekeeper 76     H.225 and RAS Signaling 77 H.239-Based Dual Video Channels and Cisco Video Equipment Support 82 Analog Telephony 83     Foreign Exchange Office 83         FXO Disconnect 83     Foreign Exchange Station 84         E&M84 Digital Telephony 85     Integrated Services Digital Network 85     Q Signaling Protocol 87     Channel Associated Signaling 87     T1 CAS 87     E1 R2 88     Non-Facility Associated Signaling 88 Analog and Digital Telephony Call Signaling Elements 89     Direct Inward Dial 89     Caller ID 89     Echo 90     Trans Hybrid Loss 90 Fax and Modem Protocols 91     Fax Services over IP Network 91     Modem Services over IP Network 93 Chapter 4 Cisco Unified Communications Manager 95 CUCM Redundancy and Device Registration 95 CUCM Device Pool 96     Common Device Configuration 98 Codec Selection 99 CUCM Features 100     Call Park and Directed Call Park 100     Call Pickup and Group Pickup 101     Meet-Me Conference 102     Busy Lamp Field Speed Dials 102     CUCM Native Call Queuing 102     Call Hunting 103 CUCM Media Resources 104     Annunciator 104     Conference Bridge 104     Media Termination Point 105     Transcoder 105     Music on Hold 105     Media Resource Group and Media Resource Group List 106     Trusted Relay Point 107 CUCM Dial Plan 107     Partitions and Calling Search Spaces 108     Translation Patterns 109     Route Patterns 109     Route List 109     Route Group 110     Globalized Call Routing 110     Local Route Group 111     Time-of-Day Routing 112     Application Dial Rules 112     Directory Dial Rules 113     SIP Dial Rules 113 CUCM Digit Manipulation 114 CUCM H.323 and SIP Trunks 116 SIP Uniform Resource Identifier Dialing 117 Intercluster Lookup Service 119 Blended Addressing 122 CUCM Call Admission Control 122     Locations-Based CAC 123     Enhanced LCAC 124     Resource Reservation Protocol 126     RSVP SIP Preconditions 128 CUCM-Based Call Recording and Silent Monitoring 129 CUCM Mobility 133     Extension Mobility and Extension Mobility Cross Cluster 133     Device Mobility 135     Mobile Connect 136     Mobile Voice Access 138 Service Advertisement Framework and Call Control Discovery 140     SAF Architecture 140     Call Control Discovery Service 142 Chapter 5 Cisco Unified Communications Security 145 Security Policy 145 Threats to Cisco Collaboration Networks 146     Layer 1 Security 146     Layer 2 Security 147         Port Security 147         DHCP Snooping 148         Root Guard and BPDU Guard 149         Dynamic ARP Inspection 149         802.1x 149     Layer 3 Security 151         RFC 2827 Filtering 151         IP Source Guard 151         Unicast Reverse Path Forwarding 152         Routing Protocols Security 152         Router Hardening 152      (Firewall) Security for Layers 4 Through 7 152 Firewall Traversal Mechanisms 153     NAT Traversal 153     IPsec Tunnels 154     IP-Based ACLs 154     Port-Based ACLs 154 Cisco ASA Proxy Features 155 Cisco VPN Phone 156 Application Layer Security 157 CUCM Security By Default 158 CUCM Security Modes 158     CTL Client and CTL File 159     Cisco Unified IP Phone Certificates 161 SRTP and TLS 161 Preventing Toll Fraud 162     CUCM Class of Service 162     Cisco Voice Gateway Toll-Fraud Prevention Application 163     Voice Gateway Class of Restriction 164     Cisco Unity Connection Restriction Rules 165 Chapter 6 Cisco Unity Connection 167 Cisco Unity Connection High Availability 167 Cisco Unity Connection Integration with CUCM and CUCME 168     Cisco Unity Connection SCCP Voicemail Integration with CUCM 169     Cisco Unity Connection SIP Voicemail Integration with CUCM 171     Cisco Unity Connection SCCP Voicemail Integration with CUCME 172     Cisco Unity Connection SIP Voicemail Integration with CUCME 174 Cisco Unity Connection Dial Plan 175 Call Handlers 176     Cisco Unity Connection System Call Handlers 176     Cisco Unity Connection Directory Handlers 178     Cisco Unity Connection Interview Handlers 179 Cisco Unity Connection Single Inbox 180 Cisco Unity Connection Visual Voicemail 183 Voice Mail for Cisco Jabber 184 Cisco Unity Connection Voicemail Networking 186     Intrasite Networking 187     Intersite Networking 188     Voice Profile for Internet Email (VPIM) Networking 189 Chapter 7 Cisco Unified IM and Presence 191 Cisco Unified Communications Manager IM and Presence Components 191 Cisco Unified CM IM and Presence Cluster 192 Cisco Unified CM IM and Presence Server Integration with CUCM 193 Cisco Jabber 197 Presence Federation 198     Intradomain Federation 199     Interdomain Federation 201 Presence Cloud Solutions 202 Group Chat and Compliance 204     Group Chat 204     Logging and Compliance 205         Client-Side IM Logging (History) 205         Server-Side IM Logging (Compliance) 206 Chapter 8 Cisco Unified Contact Center Express 209 Cisco UCCX Architecture 209 Cisco UCCX Components and Subsystems 210 UCCX ACD/ICD, IVR, and CTI Functions 211     UCCX ACD Functions 211     UCCX CTI Functions 213     UCCX IVR Functions 213 UCCX Deployment Models 214 UCCX Call Flow 215 UCCX Integration with CUCM 216 UCCX Scripting Components 218 Chapter 9 Cisco IOS Unified Communications Applications 225 Cisco Unified Communications Manager Express 225 Basic Cisco Unified CME Setup 226 Cisco Unified CME—Based SCCP Phone Registration 227 Cisco Unified CME—Based SIP Phone Registration 229 Cisco Unified CME Single Number Reach 230 Survivable Remote Site Telephony 232 MGCP Fallback 236 Multicast Music on Hold in SRST 237 Cisco IOS Dial Plan 238     Voice Translation Rules and Profiles 239     Cisco IOS Dial-Peer Matching Logic 242 Cisco IOS Media Resources 244     Cisco IOS DSP Management 244     Cisco IOS Conferencing Resources 245     Cisco IOS Transcoding Resources 246 Cisco Unified CME—Based Media Resources 246     Cisco Unified CME Conferencing and Transcoding 246 Cisco IOS—Based Call Queuing 249     Cisco Unified CME Basic Automatic Call Distribution 249     Voice Hunt Groups 252     Call Blast 253 Cisco Unity Express 254 Cisco Unified CME and CUE Integration 254 CUE Message Waiting Indicator 256     Outcalling 256      (SIP) Subscribe Notify 257     Unsolicited Notify 257 CUE Web Inbox 258 CUE VoiceView Express 258 CUE Auto-Attendant 259 CUE Scripting 261 CUE Voice Profile for Internet Email 263 Cisco IOS Call Admission Control 266     Local CAC 267     Reservation-Based CAC 267     Measurement-Based CAC 268 Cisco IOS CDR Accounting 268     File Accounting 269     Syslog-Based CDR Accounting 269     RADIUS-Based CDR Accounting 269 Cisco Service Advertisement Framework and Call Control Discovery 270 Cisco Unified Border Element 272     CUBE Redundancy 273     CUBE SIP Profiles 277     CUBE Early Offer and Delayed Offer 278     CUBE DTMF Interworking 279     CUBE Mid-Call Signaling 281 Chapter 10 Cisco Collaboration Network Management 283 CUCM Serviceability and OS Administration 283     CUCM Database Replication 283     CUCM Service Activation 284 CUCM Call Detail Records and Call Management Records 288 CUCM Disaster Recovery 289 User Management 290 Cisco EnergyWise 292   9780133845969    TOC   4/30/2014  


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Product Details
  • ISBN-13: 9780133846119
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Cisco Press
  • Language: English
  • Weight: 1 gr
  • ISBN-10: 0133846113
  • Publisher Date: 16 May 2014
  • Binding: Digital download
  • No of Pages: 300


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