The 9 Types of Difficult People: How to Spot Them and Quickly Improve Working Relationships

This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively. ● Decode the warning signs through stories of each type ● Discover practical tools and techniques for dealing with each type ● Find short exercises to help you build the right mindset for success ● Boost workplace relationships with videos and an online quiz

About the Author :
Nick Robinson has been working as an executive coach since 1999, helping people to make their management and team roles as effective as possible and to be fulfilled at work. He coaches people in large and small businesses and organizations in the private, public, and third sectors. Dennis Kleinman has been narrating audiobooks since 2013 and has at least forty titles to his credit. His career began with a biography of a British general, Sir David Fraser, and then transitioned into a series of period romance audiobooks, which opened up his creative approaches and choices to the characters that he brought to life. His body of work includes drama and mysteries, coupled with fan fiction and adventure. Adding to his resume is a three-part audiobook series covering espionage across Eastern Europe, in the Birth of an Assassin series, as well as the in-depth exploration of a family's heritage in Out of The Shoebox. Dennis worked with Douglass Davies on his novel Steinburg-a work about international political intrigue, which allowed Dennis the artistic freedom to explore his own European origins and early family history. Working with Ed Renehan of New Street Nautical Audio, Dennis has narrated half a dozen nautical themed audiobooks, including Desperate Voyage, the account of Donald Crowhurst's attempt to sail in a round the world yacht race in 1968. Dennis has worked on South African themed works that include The Lion Seeker, about early Jewish settlement and emigration to South Africa. He narrated and brought many characters to life in The Zebra Affaire, set in 1976 apartheid South Africa. Dennis adopts the various South African accents in an authentic, meaningful, and sensitive way, allowing his own South African roots to flow through the narration. Dennis was born in Cape Town, South Africa, and emigrated to the United States in 1980 after completing his Bachelor of Arts degree at the University of Cape Town. He lives with his family in Los Angeles. Dennis Kleinman has been narrating audiobooks since 2013 and has at least forty titles to his credit. His career began with a biography of a British general, Sir David Fraser, and then transitioned into a series of period romance audiobooks, which opened up his creative approaches and choices to the characters that he brought to life. His body of work includes drama and mysteries, coupled with fan fiction and adventure. Adding to his resume is a three-part audiobook series covering espionage across Eastern Europe, in the Birth of an Assassin series, as well as the in-depth exploration of a family's heritage in Out of The Shoebox. Dennis worked with Douglass Davies on his novel Steinburg-a work about international political intrigue, which allowed Dennis the artistic freedom to explore his own European origins and early family history. Working with Ed Renehan of New Street Nautical Audio, Dennis has narrated half a dozen nautical themed audiobooks, including Desperate Voyage, the account of Donald Crowhurst's attempt to sail in a round the world yacht race in 1968. Dennis has worked on South African themed works that include The Lion Seeker, about early Jewish settlement and emigration to South Africa. He narrated and brought many characters to life in The Zebra Affaire, set in 1976 apartheid South Africa. Dennis adopts the various South African accents in an authentic, meaningful, and sensitive way, allowing his own South African roots to flow through the narration. Dennis was born in Cape Town, South Africa, and emigrated to the United States in 1980 after completing his Bachelor of Arts degree at the University of Cape Town. He lives with his family in Los Angeles.