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Ethical AI and Data Management Strategies in Marketing: (Advances in Marketing, Customer Relationship Management, and E-Services)

Ethical AI and Data Management Strategies in Marketing: (Advances in Marketing, Customer Relationship Management, and E-Services)


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About the Book

In today's fast-paced digital world, marketers face an ever-growing challenge: effectively navigating the vast and complex data landscape while ensuring ethical practices. The explosion of digital information has created new opportunities for targeted marketing. Still, it has also raised concerns about privacy, security, and the responsible use of data. Marketers risk damaging consumer trust and facing regulatory scrutiny without a comprehensive understanding of data governance and ethical frameworks. Ethical AI and Data Management Strategies in Marketing provides a timely and comprehensive solution. This insightful guide offers practical strategies for implementing robust data governance plans that focus on eradicating isolated data repositories and adhering to ethical guidelines. These theoretical and actionable strategies give marketers the confidence to implement them effectively. By leveraging the power of artificial intelligence in marketing, marketers can enhance their understanding of the target audience and optimize content creation while maintaining ethical standards. The book delves into essential topics such as data privacy, ethical marketing, and technology ethics, providing valuable insights and practical solutions for managing data ethically in modern marketing. Whether you are a marketer, researcher, or student, Ethical AI and Data Management Strategies in Marketing is a must-read for navigating the complexities of data governance and ethical practices in marketing. By implementing the strategies and frameworks outlined in this book, you can ensure that your marketing efforts are ethical, practical, and trustworthy.

About the Author :
Shefali Saluja is a Ph.D. in Corporate Governance from Chitkara University, Punjab, India in 2021. Post Graduate from Chitkara University, Punjab, India with 10 years of experience in business management education and expertise in finance and ethics. She has 4 years of working experience in Ernst & Young Pvt Ltd prior joining academics. She has published almost 14 research papers/articles in highly indexed Scopus journals in the areas of corporate governance, sustainability, E-learning & other areas. She is a member of several management associations such as Association of Certified Fraud Examiner (CFE) and International Association of academic plus corporate (IAAC) society. She serves as business consultant to several higher education institutions and small enterprises like MSMEs in Cirebon, Indonesia. Dr. Shefali has received Woman Trailblazer Award in 2022 for her work in Community service towards financial inclusion of rural sector in Punjab, India and various appreciation awards from the international universities. She has filed 2 patents and 5 copyrights in diverse areas. Her current job position includes various teaching and administrative related responsibilities in Chitkara university. Dr Shefali was also invited in many teaching opportunities internationally for teaching a module on “Failing corporates” at Emden University, Germany. She was also invited by Telkom University, Indonesia and Providence University Taiwan to deliver sessions on “Fraud Investigation”. She has also delivered a module on “Business in Asia” to the students of Mondragon University, Spain. She has successfully presented research papers in national and international conferences. She is also handling Micro finance and Social Activities with United Nations. The activities are also live on YouTube. She has won best paper awards in the field of corporate governance. Her interests include volunteer work/community involvement at social NGOs in India like Khalsa Aid, AIESEC and Sunshine Youth club. Varun Nayyar is an academian and motivational speaker. Result oriented, proactive working professional with 15 years of experience, delivered 50+ Guest Lectures in the field of Education and Industry Kuldeep Rojhe is Dean Academics - CCCE, Chitkara University, Punjab Former Dean Faculty of Management Sciences, Shoolini University. Doctoral in consumer behavior with specialization in customer complaining behavior, have coordinated business schools, developed curriculums, skill development programs & played crucial roles in education management. Led students acquisition, selections, regulatory compliance, industry- academia tie-ups, international collaboration & internship programs, and have developed key skills in higher education management & development. Actively associated with sponsored research projects & consultancy, have publications in National & International journals of repute, edited books and delivered several invited talks at leading forums. Contribution to IPR comprises of one patent granted, two patents filed and ten copyrights registered. Sandhir Sharma is Ph.D. in Strategic Management with nearly 22 years of experience in higher education and 5 years in Telecom industry. With more than 53 research papers to his credit published in various journals and conferences at national & international level, Dr. Sharma has developed his core expertise in the area of Strategy formulation. Currently, he is serving as Dean, Chitkara Business School & visiting faculty to Binus University, Indonesia, Kedge Business School, France and University of Applied Sciences, Osnabruck, Germany. He is widely travelled all across the globe and an active member of various management associations and University bodies. He is serving as consultant to various SME organizations in the area of strategy formulation. He is Major Guide to 8 Ph.D. Scholars from Academia and Industry. As of now, eight of his students have already completed their Ph.D. successfully in the fields of Neuromarketing| Consumers| Foods| Organic Foods, Work Engagement, Brands |Brands Personality| Brand love, Television |Broadcasting| Digital Television and Green Marketing| Consumer Behaviour. He has filed 14 patents in the fields of Health sciences, life sciences, social sciences, technology, and industrial products.


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Product Details
  • ISBN-13: 9798369366615
  • Publisher: IGI Global
  • Publisher Imprint: Business Science Reference
  • Height: 279 mm
  • No of Pages: 314
  • Width: 216 mm
  • ISBN-10: 8369366619
  • Publisher Date: 18 Jul 2024
  • Binding: Paperback
  • Language: English
  • Series Title: Advances in Marketing, Customer Relationship Management, and E-Services


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