About the Book
The implementation of the United Nations Sustainable Development Goals (SDGs) in the service sector looms as a particularly challenging task. This sector encompasses critical industries including finance, healthcare, education, and hospitality, and it stands at the forefront of achieving these global goals. One significant dilemma the sector faces is the question of how to harness the potential of digital technologies to drive sustainability while also overcoming barriers such as data privacy concerns, the digital divide, and the need for workforce upskilling. Academic scholars, the driving force of progress, seek comprehensive guidance to bridge this gap and enable the service sector to realize its potential in sustainable development. Implementing Sustainable Development Goals in the Service Sector is a groundbreaking book that academic scholars have been yearning for. It articulates the pressing problem faced by the service sector in aligning with the SDGs while also offering a comprehensive solution. By delving into the intricate relationship between digital technologies and sustainability, this book equips scholars with the insights and strategies they need to drive positive change. Through its ten meticulously crafted chapters, this book offers a roadmap for academic scholars, policymakers, and practitioners alike. From leveraging digital technologies for sustainable operations to promoting renewable energy and energy efficiency, each chapter provides actionable insights and practical recommendations. Implementing Sustainable Development Goals in the Service Sector is a transformative resource that empowers scholars to shape a more sustainable, equitable future. With this book scholars can become the catalysts for change the world urgently needs, turning academic knowledge into real-world solutions for a brighter tomorrow.
About the Author :
Vipin Nadda I am currently serving as Senior Lecturer and Programme Manager (Tourism, hospitality, and Events) with University of Sunderland in London. A science graduate with MBA (Marketing), MTA (Tourism) and PhD (Tourism Management), I have more than twenty years of experience in academics and Industry. As an active researcher, I have authored and edited eight books, published more than thirty research articles, presented papers in various international conferences and published scores of book chapters. As an experienced academician, I have been Lecturing a variety of courses ranging from Sustainable tourism development, Service Marketing, International business environment to Service quality, International Tourism and Hospitality Management in the UK as well as overseas which echo my research interests as well. I am co-editor in chief for International Journal of Entrepreneurship, Management, Innovation and Development and have organised many international conferences Dr. Pankaj Kumar Tyagi is a academician, researcher, and consultant, presently serving as Professor at Chandigarh University, Mohali, India. He holds a Master’s degree in Tourism and Management, an M.Phil. in Tourism, and a Doctorate (Ph.D.) in Tourism, reflecting a strong and sustained commitment to academic excellence in the field. With over 22 years of professional experience, Dr. Tyagi has made significant contributions across the domains of industry engagement, higher education, professional training, and consultancy. His areas of specialization include destination management, travel processes, sustainable and regenerative tourism, and emerging disruptive technologies. He has consistently focused on advancing innovative and responsible approaches to tourism development, aligned with global priorities in sustainability and digital transformation. Dr. Tyagi has an extensive record of scholarly publication. He has authored or edited 20 academic books and published more than 50 research papers in reputed international journals spanning the fields of tourism, management, technology, and sustainability. His work is recognized for its academic rigour, practical relevance, and interdisciplinary perspective. In addition to his academic writing, Dr. Tyagi serves as a reviewer for several esteemed international journals. Through this role, he actively contributes to maintaining and enhancing scholarly standards across his fields of expertise. His ongoing academic, research, and consultancy efforts continue to shape the discourse around sustainable tourism practices and the integration of advanced technologies in the tourism and hospitality sectors Rubina Moniz Vieira is a Lecturer of Business and Tourism Management at St. Mary's University and has been lecturing at independent colleges and universities for several years. She has a degree in International Relations from Universidade de Lisboa and a PG Diploma in Written Journalism. Prior to starting a career as a lecturer, Rubina worked as journalist and has written numerous articles about the Tourism and Hospitality industry before completing an MA in Tourism Management at the University of Westminster. She has worked as an associate lecturer for the University of Sunderland and Anglia Ruskin University and completed a PhD on 'Tourism, Diaspora and Mobilities' at Edinburgh Napier University. Priyanka Tyagi is a Tourism & Hospitality Skill Council (India) Certified Master Trainer & Assessor. She is also associated as Lead Assessor and Trainer with Management & Entrepreneurship and Professional Skill Council (India). She has earned Master of Tourism Administration degree from Hemwati Nandan Bahuguna Garhwal Central University, India, Master of Business Administration Degree from Maharishi Dayanand University, India and M.Phil from Madurai Kamaraj University, India. She has 14 years of experience in the industry, academics & skill-based vocational training. Ms Priyanka has published many research papers in international peer-reviewed journals and edited 4 books. She has expertise in product development, resources management, human resources practice and cultural tourism.
