Why Technicians Are Leaving and How to Keep Them
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Why Technicians Are Leaving and How to Keep Them

Why Technicians Are Leaving and How to Keep Them


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About the Book

A current GM technician with 25+ years in the industry and 7 years managing service departments I explain why the industry is losing techs-and how to fix it without scrapping flat rate or overpaying.

I did not write this because I realized how much money dealerships are losing from technician turnover (though that's a real problem).

I wrote it because I've seen way too many young, promising guys-and even great, experienced techs-leave the industry entirely. It saddens me every time.

I love this trade. I want to see dealerships succeed, bays stay full, and techs build long careers here.

This is the practical manager training and coaching I truly believe high-turnover shops need to turn things around.

Empty bays bleed thousands a month. Turnover costs $50k-$90k per tech. Techs aren't leaving for pay alone-they're leaving because the desk doesn't get the bay reality. It looks into the Flat rate mind set, the gap between service managers and technicians.

From my own experience and research I explain the problems technicians face and why they end up leaving the industry,

  • How flat-rate techs really think (counting tenths of an hour, plotting 10+ hours, protecting flow)
  • Why interruptions and poor management cause frustrated techs and bad efficiency.
  • Simple ways to earn real respect: be a doer, defend your team, learn basics, protect every minute
  • Realistic onboarding for new hires

Straight to the point. If you're a service manager, fixed-ops director, or owner tired of hiring and losing techs, this is the book that finally explains why they leave and shows how to keep them.


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Product Details
  • ISBN-13: 9798249461188
  • Publisher: Independently Published
  • Publisher Imprint: Independently Published
  • Height: 229 mm
  • No of Pages: 48
  • Returnable: N
  • Weight: 132 gr
  • ISBN-10: 8249461185
  • Publisher Date: 22 Feb 2026
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Spine Width: 3 mm
  • Width: 152 mm


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