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Make Work Work: The 5 Daily Practices of the Employee-Centric Leader

Make Work Work: The 5 Daily Practices of the Employee-Centric Leader


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About the Book

Five daily habits that reduce burnout, build engagement, and create a stronger organization, with no complex programs or HR mandates required.

Burnout is at record levels, and most leadership advice isn't solving it, because it's too complicated; it lands on HR teams who can't change daily culture, or it simply doesn't stick. This book offers something more useful: five simple, repeatable practices that managers, executives, and CEOs can weave into their existing routines right now, across in-person, hybrid, and AI-supported teams.

The five practices: Celebrate Someone; Go, See, and Help; Be Interested; Cocreate; and Do It First.

These are daily actions grounded in research and built for how work actually happens today, including distributed teams and AI-integrated workflows. Leaders who adopt them create cultures of support that sustain themselves without top-down mandates or expensive rollouts.

This book is for managers frustrated that engagement programs don't stick and for executives who want tools they can use today, not initiatives that take months.

Supporting your people isn't just the right thing to do; it builds more profitable, resilient organizations. Start here.



About the Author :
Deborah Lovich is a managing director and senior partner in the Boston office of Boston Consulting Group (BCG) and a future-of-work fellow in BCG's Henderson Institute. Her TED talk on the future of work has been viewed over two million times, and she speaks at thirty to forty major industry events annually. Lovich has published extensively in Forbes, Harvard Business Review, MIT Sloan Management Review, and Fortune, and she is a sought-after media expert for the New York Times, Washington Post, Bloomberg, and NPR. Kitty Hendrix has been an actor/singer nearly all of her life, appearing on stage, in film and television, and on concert stages on both the East and West coasts. She has originated nearly thirty leading roles and sung on stages such as Carnegie Hall and Symphony Hall, Boston. She has been an owner/producer of two theater companies and also owned a successful interior design firm. In 2013 Kitty recorded her first audiobook. She was hooked. With wide vocal and emotional range, she is known to have a voice with "gravitas" and can express deep emotional power. She enjoys immersing herself in the POV of the author and the many diverse characters she has portrayed. She is as comfortable performing historical biographies as she is cozy mysteries and thrillers. Kitty has recorded over 100 audiobooks, mostly with major publishers and in nearly every genre. She has won several AudioFile Earphones Awards, been nominated for an Audie (with a title that she self-produced) and been recognized for her narration by Jo Reed of Behind The Mic, AudioFile Magazine, and Library Journal.


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Product Details
  • ISBN-13: 9798236015912
  • Publisher: Ascent Audio
  • Publisher Imprint: Ascent Audio
  • Edition: Unabridged edition
  • Returnable: N
  • ISBN-10: 8236015912
  • Publisher Date: 27 Oct 2026
  • Binding: CD-Audio
  • Language: English
  • Sub Title: The 5 Daily Practices of the Employee-Centric Leader


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