Introduction to Quality Control
Home > Business and Economics > Business and Management > Management and management techniques > Management of specific areas > Introduction to Quality Control
Introduction to Quality Control

Introduction to Quality Control


     0     
5
4
3
2
1



International Edition


X
About the Book

TO QUALITY CONTROL 3A CORPORATION Originally printed in Japan as "Dai-3-pan Hinshitsu Kanri Nyumon" (Introduction to Quality Control 3rd Edition) by Kaoru Ishikawa. ©Kaoru Ishikawa 1989, published by JUSE Press Ltd. Softcover reprint of the hardcover 1st edition 1989 Distributed outside Japan and North America by: CHAPMAN & HALL 2 -6 Boundary Row, London SEl 8HN, UK. ISBN-13: 978-94-011-7690-3 e-ISBN-13: 978-94-011-7688-0 DOl: 10. 1007/978-94-011-7688-0 All rights reserved. No part of this book may be reproduced in any form or by any means, without permission in writing from the publisher. First Printing . . . . . October 1990 Translated by J. H. Loftus Contents Preface XVII Acknowledgment XIX CHAPTER 1 WHAT IS QUALITY CONTROL? 1 1. 1 What is Quality Control? 1 1. 1. 1 The Definition of Quality Control 1. 1. 2 Some Misunderstandings about Quality Control and Total Quality Control 1. 1. 3 The Benefits of Companywide Quality Control 1. 2 The History and Current Status of Quality Control 7 1. 3 Advances in Quality Assurance 13 1. 4 What is Quality? 15 1. 4. 1 Quality to Satisfy the Consumer 1. 4. 2 True Quality Characteristics and Substitute Characteristics; Product Research 1. 4. 3 Quality Analysis and Product Research 1. 4. 4 Clarifying Definitions Concerning Quality 1. 4. 5 What are Good Quality and Good Products? 1. 5 What is Control? 36 1. 5. 1 The Old-Fashioned Approach to Control 1. 5. 2 Control Methods and Philosophy 1. 5. 3 Action for Recurrence Prevention ("Permanent Fix") 1.

Table of Contents:
1 What is quality control?.- 1.1 What is Quality Control?.- 1.2 The History and Current Status of Quality Control.- 1.3 Advances in Quality Assurance.- 1.4 What is Quality?.- 1.5 What is Control?.- 1.6 Controlling Quality.- 1.7 Quality and Process Improvement.- 1.8 Statistical Quality Control, Total Quality Control and Technology.- 1.9 The Ends and Means of Business Management.- 1.10 QC Circle Activities.- 1.11 The Introduction and Promotion of TQC.- 1.12 Methods of Promoting TQC in Individual Departments.- 1.13 Quality Diagnosis and TQC Diagnosis.- 1.14 The Role of Executives in TQC 85 Some Quality Control Maxims.- 2 The Statistical Approach, With Some Simple Statistical Tools.- 2.1 Statistical Methods Used in Quality Control.- 2.2 The Statistical Approach.- 2.3 The Different Types of Data.- 2.4 Expressing Distributions Quantitatively.- 2.5 Interpreting and Using Frequency Distributions.- 2.6 Pareto Diagrams and Pareto Curves.- 2.7 Check Sheets.- 2.8 Process Capability Diagrams.- 2.9 Scatter Diagrams (Correlation Diagrams).- 2.10 What is Error?.- 3 The Preparation And Use Of Control Charts.- 3.1 What are Control Charts?.- 3.2 Types of Control Chart.- 3.3 Preparing Average and Range $$(\bar x - R)$$Control Charts.- 3.4 Preparing Control Charts for Fraction Defective (p).- 3.5 Preparing Control Charts for Number of Defectives (pn).- 3.6 Preparing Control Charts for Number of Defects per Unit (u).- 3.7 Preparing Control Charts for Number of Defects (c).- 3.8 Interpreting Control Charts.- 3.9 Using Control Charts.- 4 Process Analysis and Improvement.- 4.1 Process Improvement and Control.- 4.2 Improvement Types and Procedures.- 4.3 Problem-Finding Investigations.- 4.4 Deciding What Problems to Tackle.- 4.5 Organization for Process Analysis and Improvement.- 4.6 Analyzing Problems and Preparing Improvement Plans.- 4.7 Examining Process Analysis and Improvement Methods.- 4.8 Some General Hints on Analysis.- 4.9 General Procedures for Statistical Analysis.- 4.10 Performing Factory Experiments.- 4.11 Process Analysis with Scant Data.- 4.12 Preparing and Implementing Improvement Plans.- 4.13 Checking Results: Control and Further Improvement.- 4.14 Preparing Reports.- 5 Process Control.- 5.1 What is Process Control?.- 5.2 Quality Design and Process Design.- 5.3 Action.- 5.4 Work Standards and Technical Standards.- 5.5 Control Levels.- 5.6 Causes of Abnormalities and Control Standards.- 5.7 How to Check Whether Good Process Control is Being Implemented.- 5.8 The Benefits of Control Charts and the Controlled State.- 5.9 Setting Adjustment Criteria.- 6 Quality Assurance and Inspection.- 6.1 What is Quality Assurance?.- 6.2 The Principles of Quality Assurance.- 6.3 Quality Assurance Methods and Systems.- 6.4 Why are Defectives Produced? Some Suitable Countermeasures.- 6.5 Reliability.- 6.6 Quality Assurance and Social Responsibility (Product Liability and Environmental Disruption by Product).- 6.7 What is Inspection?.- 6.8 Inspection Type.- 6.9 What is Sampling Inspection?.- 6.10 100% Inspection or Sampling Inspection?.- 6.11 Process Control or Inspection?.- 6.12 The Inspection Department.- 6.13 Inspection Standards and How to Set them.- 6.14 Complaints Handling and Special Acceptance.- 6.15 Conclusions.- 7 The Systematic Implementation of Total Quality Control.- 7.1 Total Quality Control.- 7.2 The TQC Organization.- 7.3 TQC Promotion Programs.- 7.4 Design Control.- 7.5 Raw Material Control, Subcontractor Control, and TQC for Small and Medium-Sized Enterprises.- 7.6 Equipment Control, Jig and Tool Control, and Measurement Control.- 7.7 TQC in Marketing, Sales, and Service.- 7.8 TQC and Distribution Organization.- 7.9 Research and Development Control.- 7.10 Quality Audits.- 7.11 Quality Control Audits and TQC Audits.- 7.12 Policy Management.- 7.13 Conclusion.

Review :
...an excellent book that can be read at many levels within a company - Total Quality Management; This is a book to treasure, in its own right as an extremely practical source of information and as a fitting memorial to Professor Ishikawa - Quality & Reliability Engineering


Best Sellers


Product Details
  • ISBN-13: 9789401176903
  • Publisher: Springer
  • Publisher Imprint: Springer
  • Height: 254 mm
  • No of Pages: 435
  • Returnable: Y
  • ISBN-10: 9401176906
  • Publisher Date: 09 Apr 2012
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Width: 178 mm


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
Introduction to Quality Control
Springer -
Introduction to Quality Control
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Introduction to Quality Control

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!