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Einfuhrung Von Qualitatsmanagementsystemen Nach ISO 9000 in Sozialen Einrichtungen

Einfuhrung Von Qualitatsmanagementsystemen Nach ISO 9000 in Sozialen Einrichtungen


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Inhaltsangabe: Einleitung: Mehr und mehr mussen auch soziale Einrichtungen Qualitatsmanagement-Systeme einfuhren. Sie tun dies aus eigener Einsicht und zur eigenen Organisationsentwicklung oder auf Druck ihrer Produktionskunden bzw. ihrer Kostentrager. Da QM-Systeme sozialen Einrichtungen noch selten sind, und die Normen ISO 9000 ff ursprunglich fur technische und produzierende Unternehmen geschrieben sind, ergeben sich bei der Ubertragung in den sozialen Bereich besondere Probleme. Der Autor beobachtete sieben Werkstatten fur Behinderte in Sudhessen auf ihrem Weg zur Zertifizierung nach ISO 9000 ff.. Die QM-Systeme wurden fur Produktion und Betreuung eingefuhrt. Der Verfasser war in zwei Werkstatten fur die Einfuhrung von QM-Systemen mit verantwortlich. Er zeigt die Probleme bei Einfuhrung und Bettrieb der QM-Systeme besonders im Sozialen Bereich, gibt Hinweise zur Losung oder Vermeidung dieser Probleme und zeigt praktische Beispiele. In einem Ausblick ist beschrieben, welche Aufgaben von den beteiligten Werkstatten, ihren Kostentragern und auch den Autoren der Normenreihe ISO 9000 bearbeitet werden mussen, um auch kunftig funktionsfahige und rationelle QM-Systeme betreiben zu konnen. Es wird auch darauf eingegangen, welche Bedeutung die Neuformulierung der ISO 9000 fur soziale Einrichtungen hat. Dieser Abschnitt der Arbeit wurde im Juni 2001 aktualisiert. Inhaltsverzeichnis: Inhaltsverzeichnis: 1.EINLEITUNG3 1.1ZIEL UND ZWECK DER REFA-SEMINARARBEIT3 1.2WERKSTATTEN FUR BEHINDERTE4 1.3KOSTENTRAGER5 1.4PRODUKTIONSKUNDEN6 1.5WIRTSCHAFTLICHER RAHMEN7 1.6AUFBAUORGANISATION9 1.7BESCHREIBUNG DER BEOBACHTETEN WERKSTATTEN10 2.AUFGABENSTELLUNG12 2.1ANFANGLICHE AUFGABENSTELLUNG12 2.2VERANDERUNG DER AUFGABENSTELLUNG WAHREND DER QMS-EINFUHRUNG12 3.METHODIK DER EINFUHRUNG15 3.1VORAUSSETZUNGEN15 3.2VORGEHENSWEISEN16 3.3GESCHWINDIGKEIT UND ZEITPLAN17 3.4AUSWAHL DES QUALITATSBEAUFTRAGTEN19 3.5AUSWAHL DES BERATERS20 3.6AUSWAHL DES ZERTIFIZIERERS21 3.7KOSTEN


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Product Details
  • ISBN-13: 9783838641911
  • Publisher: Diplom.de
  • Publisher Imprint: Diplom.de
  • Height: 210 mm
  • No of Pages: 78
  • Spine Width: 5 mm
  • Width: 148 mm
  • ISBN-10: 3838641914
  • Publisher Date: 05 Jun 2001
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Weight: 113 gr


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