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Communicate or Die: Mit effektiver Kommunikation außergewöhnliche Ergebnisse erzielen

Communicate or Die: Mit effektiver Kommunikation außergewöhnliche Ergebnisse erzielen


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About the Book

Der Unterschied zwischen einem guten und einem großartigen Unternehmen liegt möglicherweise in der Fähigkeit seiner Führungskräfte und Mitarbeiter zu kommunizieren. Dieser kompakte Leitfaden für alle Belange der Kommunikation zeigt, wie Sie ein meisterhafter Kommunikator werden, der andere inspiriert, aktiv zu werden; wie Sie zum Meister des Zuhörens werden; wie Sie die Kraft Ihres Sprechens und Zuhörens einsetzen, um Realität zu formen; und wie Sie die vier Todsünden im Sprechen vermeiden. Eine äußerst nützliche Lektüre mit vielen Anekdoten und einer Fülle unmittelbar anwendbarer Tipps, um unnützes Geschwätz und ineffiziente Kommunikation im Business zu vermeiden.

Table of Contents:
Vorwort zur deutschen Ausgabe.- 1. Fehlende Kommunikation tötet.- Die neue große Transformation.- Wie hütet man einen Sack Flöhe? Freie Agenten in ungewissen Zeiten führen.- 2. Kommunikation kann alles bewirken.- Wo genau ist Ihre Kommunikation?.- 3. Führen durch Hören.- Erklimmen Sie das „Matterhorn des meisterhaften Zuhörens“.- Stufe 0: Ignorieren.- Stufe 1: Vortäuschen.- Stufe 2: Kontrollieren.- Stufe 3: Projizieren.- Stufe 4: Respektieren.- Stufe 5: Einfühlen.- Stufe 6: Erzeugen.- Stufe 7: Meisterschaft - das Hören anderer hören.- Intermezzo: Ja, Sie können tatsächlich zu viel zuhören.- 4. Für Ergebnisse sprechen.- Die vier Todsünden des Sprechens.- Todsünde 1: Gerüchte und Tratsch.- Todsünde 2: Beurteilung und Bewertung.- Todsünde 3: Entschuldigung und Begründung.- Todsünde 4: Drohung und Ultimatum.- Sprechen für Ergebnisse: Sechs offene Geheimnisse.- Offenes Geheimnis 1: Deklarationen und Behauptungen.- Offenes Geheimnis 2: Verpflichtungen und Versprechen.- Offenes Geheimnis 3: Ersuchen und Einladungen.- Offenes Geheimnis 4: Wertschätzung und Anerkennung.- Offenes Geheimnis 5: Geschichten.- Offenes Geheimnis 6: Humor.- Warnhinweise.- Fazit.- Anhang: Leitfaden zur Problembehebung.- Was ist zu tun, wenn.- Anmerkungen.- Weiterführende Literatur.- Über den Autor.- Danksagung.- Stichwortverzeichnis.

About the Author :
Dr. Thomas D. Zweifel leitet die Swiss Consultiung Group und ist Professor für Leadership und für interkulturelles Management an der Columbia University, New York. Er hat seit 1984 Hunderte von Führungskräften auf fünf Kontinenten gecoacht.

Review :
"Fazit: Unbedingt lesen und sich inspirieren lassen." SBZ - Sanitar-, Heizungs-, Klima- und Klempnertechnik, 06/2005


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Product Details
  • ISBN-13: 9783322824905
  • Publisher: Springer Fachmedien Wiesbaden
  • Publisher Imprint: Vieweg+Teubner Verlag
  • Height: 225 mm
  • No of Pages: 163
  • Sub Title: Mit effektiver Kommunikation außergewöhnliche Ergebnisse erzielen
  • ISBN-10: 332282490X
  • Publisher Date: 18 Feb 2012
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Width: 153 mm


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Communicate or Die: Mit effektiver Kommunikation außergewöhnliche Ergebnisse erzielen
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Communicate or Die: Mit effektiver Kommunikation außergewöhnliche Ergebnisse erzielen
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