This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology, and Systems (ICOTTS 2025), held at Technical University of the Atlantic, Sal, Cape Verde, from November 6 to 8, 2025. The book is divided into two volumes, and it covers the areas of technology in tourism and the tourist experience, generations and technology in tourism, digital marketing applied to tourism and travel, mobile technologies applied to sustainable tourism, information technologies in tourism, digital transformation of tourism business, e-tourism and tourism 2.0, big data and management for travel and tourism, geotagging and tourist mobility, smart destinations, robotics in tourism, and information systems and technologies.
Table of Contents:
Health and Tourism in Cape Verde: Service Quality and Hospital Image as a Pillar of Destination Branding.- An Integrative Theoretical Model of Emotional Digital Marketing in Hospitality: Bridging Neuroscience, Artificial Intelligence, and Customer Experience Management.- Multivariate evaluation of the succession of family tourism businesses.- Strategic Competency Development and Managerial Decision-Making: Evidence from Tourism Economies in CPLP Countries.- The University of Coimbra and the Rally of Portugal: a virtuous partnership? The public’s perception.- Sustainability in Music Festivals: Practices, Challenges and Staff Perceptions.- Factors Affecting Lean Implementation: Bosh Security Systems Case Study.- The involution of the historic district of Juárez, Mexico. Challenges and avenues for increasing tourism potential.- Impact of the Covid-19 Pandemic on Euronext Technology Stocks.- Geolocation as a tool for commercial positioning of tourist centers, a case study: Mindo, Ecuador.
About the Author :
António Abreu is Associate Professor at the Higher Institute of Accounting and Administration of Porto, Polytechnic of Porto. He is Post-Doctorate in information technologies and systems, Department of Computer Engineering of the Faculty of Sciences and Technology of the University of Coimbra. He holds Ph.D. in Software Engineering based on reusable components with human-machine interface applications, by the University of Vigo, master's in management informatics by the University of Minho, and degree in informatics applied mathematics by the Lusíada University. António Abreu is Integrated Researcher of the Research Centre CEOS.PP--Centre for Organizational and Social Studies of the Polytechnic of Porto. Between 2015 and 2018 he was Coordinator of the Professional Higher Technical Courses (CTeSP) of the Higher Institute and Accounting and Administration of Porto (ISCAP) and Coordinator for Market Development of the Training Centre and Services Abroad of ISCAP.
João Vidal de Carvalho is Associate Professor at Porto Accounting and Business School/ Polytechnic University of Porto (Portugal). He is Post-Doctorate in technologies and information systems at the University of Coimbra. He holds Ph.D. in information systems and technology from the University of Santiago de Compostela, master's in information technology management from the University of Minho, and degree in informatics/applied mathematics from the Portucalense University. He was (between 2020 and 2022) Vice-Director of the Research Center for Organizational and Social Studies of the Polytechnic of Porto (CEOS.PP).
Joao do Monte Duarte received his Ph.D. in computer science from the University of Bern, Switzerland, and the University of Campinas, Brazil, in 2018. He received his master's degree in computer science from Bridgewater State University, MA, United States, in 2012 and his bachelor's degree in telecommunication engineering from the University of Pinar del Rio, Cuba, in 2008. He holds a professorship at the Atlantic Technical University (Universidade Técnica do Atlântico - UTA), Cabo Verde, where he also holds relevant management positions. His research interests include technologies applied to diverse areas such as higher education, environment, and health, as well as mobile computing and vehicular networks, and he has participated in several international research and cooperation projects.
Pedro Liberato holds Ph.D. in tourism management and planning, from the University of Vigo (Spain). He is Associate Professor at the Tourism and Leisure Department of the School of Hospitality and Tourism (Polytechnic Institute of Porto), where he teaches several curricular units in Tourism at the undergraduate and master levels. Currently, he coordinates the tourism management master's degree and the tourism and leisure department at the same school (ESHT-P.PORTO). His main research interests are tourism marketing, digital marketing, tourism planning, creative tourism, e-tourism, and smart destinations. He is Author or Co-Author of more than 100 book chapters and articles published in international journals and international conference proceedings, indexed by Scopus and/or Web of Science.
