Hospitality is more than service- it is a love language, a way of being that places humanity at the center.
In this groundbreaking book, David Arraya draws on more than two decades leading some of the world's most iconic luxury hotels to uncover a profound truth: the principles that make hospitality extraordinary-presence, authenticity, intention, and empathy-are the very same principles that make leaders extraordinary.
Through deeply personal stories from a global career spanning Hawaii to Hong Kong, and timeless lessons shaped by resilience, vulnerability, and conscious leadership, David shows how these principles can transform not only organizations, but families, communities, and individuals. At its heart, hospitality is the art of making others feel seen, valued, and cared for. It transcends hotels and restaurants-it is a universal human language.
This is not just a book for hoteliers. Conscious Hospitality is a guide for anyone who wants to lead with authenticity, build cultures of trust, and bring more purpose into their work and life. With practical lessons, timeless wisdom, and human stories, David illuminates a new model of leadership-one that begins with consciousness and ends with connection.
"Conscious Hospitality is an invitation to grow wiser, not just more successful. David Arraya blends the craft of hospitality with the inner work of leadership, offering a thoughtful guide for leaders ready to integrate experience, purpose, and presence. This is leadership through the lens of a modern elder����deeply human, grounded, and meaningful."
-Chip Conley - founder, Modern Elder Academy; bestselling author, Wisdom at Work
"Throughout my career, I've learned that the greatest teams are built on trust, discipline, and shared purpose. What David Arraya shares in Conscious Hospi- tality goes far beyond the hospitality industry-it's a philosophy of leadership that speaks to the human side of excellence. His words remind us that true greatness is not just measured in results, but in how we show up for, and with, others. This book is a powerful guide for anyone who wants to lead with heart, clarity, and impact."
-Raphaël Varane - World Cup champion and former professional footballer
"Conscious Hospitality is a reckoning. A quiet one. David Arraya reminds us that hospitality is not built with checklists, but with attention. That leadership is not performance, but presence. This book speaks to those who understand that the most powerful thing we bring into a room is ourselves, and that the rarest luxury left is being fully here."
-Bashar Wali - founder and chief executive, This Assembly
"At Six Senses, we believed that hospitality is a pathway to human connection wellbeing, and transformation. In Conscious Hospitality, David brings this truth to life with wisdom, humility, and heart. His framework is not just a leadership model-it's a blueprint for living and leading with intention. This book will inspire anyone who believes in the power of elevated, human-centered service."
-Neil Jacobs - founder, Wild Origins; former CEO, Six Senses
