The rise of Generation Y and Generation Z in the labour pool, increasing labour costs and flexibility, growing demands for speed and agility, and difficulties in getting the best out of employees are all challenges for modern managers. They must train staff quickly, increase their productivity and keep them happy, all while meeting their financial goals.
It can seem overwhelming.
Demystifying Performance Management provides anyone involved in managing employees with guidance, tools and strategies to improve current practices in their organization. Performance Management is a leadership rubric that goes beyond performance appraisal tools and processes by providing a holistic, year-round view of guidance and leadership that improves outcomes. This book leads you through:
Purpose of Performance Management
Employee in the Equation
Reviews that Foster Achievement
Format of Performance Expectations
Openness of the Appraisal System
Rigour of Measuring and Monitoring Performance
Management of Key Performance Indicators
Activities to Reward and Recognise Performance
Nuances of a High-Performance Culture
Convenience of the Performance Process
Environment Variables in the Performance Process
Equipped with these tools and the P.E.R.F.O.R.M.A.N.C.E. rubric, the modern manager will be prepared to build and lead exceptional teams.
About the Author :
Paul Mbithi is the founder of Captivite Consulting and an accredited Executive Coach from the Academy of Executive Coaching, UK, with a focus on strategic execution and organizational culture. He is a member of the Institute for Human Resources Management and an associate of the Institute for the Management of Information Systems. He has worked in many countries, including Tanzania, South Africa, Kenya, Uganda, Rwanda, Burundi and Ethiopia in a broad range of sectors, including government, finance, banking, manufacturing, hospitality, energy and shipping.
