- Have you been gifted the task of writing those pesky policies and procedures?
- Do you question whether your organization needs them? "surely not..." or "total overkill...?"
- Is the motivation to write them lacking because you don't know where to start?
- Or have they been done before, but now need an update?
- Has the need for compliance surpassed the desire to put off the task?
If so, this is definitely the book you need. The author provides clarity about the what, when, where, who and why of policies and procedures for any organization. Who knew you could make the topic of P's and P's enjoyable?
This book is a step-by-step system that is easy to comprehend
> It is exactly what you'll need to get started
> It holds the secrets to know which policies and procedures are required and why
> To understand the stages of planning, preparing, and implementation
If the task of writing pesky policies and procedures has fallen to you or one of your team, you're not alone. Through this book, you will connect with case study examples from real-life people and organizations that needed to develop these pesky Ps and Ps too. The author provides great free resources to download that help you get started.
This is the solution to help anyone overcome the dread of not knowing where to start. The author shows how easy it is to do it right, and in a way that makes your life and the lives of others in the organization easier.
No one really wants to write policies and procedures, but if you have to... this is the right book for you!
Review :
"I loved this book. Simple to read, conversational style, and enjoyable despite the dry topic. An easy-to-read book to guide good policy writing and formulation of sound procedures. Well done Kirsten!"
Yvonne Porter, Manager, Community and Social Services Sector
"Choose your own adventure! Though I've written many policies and procedures for small to medium size organisations, I was struggling to rewrite a particularly tricky set of procedures and realised I needed to go back to basics or follow a recipe. After recently reading "Now What?", imagine my delight to discover that Kirsten had also written a book about how to write effective policies and procedures. As you'd expect, this recipe for the perfect set of policies and procedures is logically ordered, has relatable and relevant case studies, and can be adjusted to suit. But, more than that, Kirsten's writing style is truly engaging. By breaking with convention, using emphasis, and writing in a conversational way, Kirsten is somehow there in the room telling the stories, explaining the how, who, why, and why not. It's reassuring, which I know is exactly the feeling to have when you're about to embark on a monumental task like writing policies and procedures!
As an added bonus, the templates are ready to download and adapt. I now have the confidence to get this job done!"
KL, Project Officer, State Government
"This book is a fabulous resource for any organisation. Having faced the mammoth task of starting from scratch and then implementing this particular system for our organisational Policies and Procedures, I can attest to the quality and usability of the output. And now I have the perfect resource to enable me to stay on track with creating, updating, reviewing, and maintaining these in my organisation. Easy to read and fabulous examples of how good policies and procedures can benefit an organisation, its employees, and customers. Perfect!!"
Stephanie Cusack, CFO, Community, and Social Services Sector
"Whether it's your first time or you are an old hand, this is a great read for anyone faced with the daunting task of writing or developing policy and procedures. Kirsten delivers a simple yet comprehensive guide to writing policy and procedures. Case studies and her straight forward instructions, make this guide both practical and easy to follow. What I loved about this book was the human focus throughout, with great advice on how to get your people to engage with the development and use of your policy and procedures. After all, if nobody reads or understands your policy and procedure what was the point of all that hard work writing them?"
Tracey Cremming, Manager, State Government
