Do It Right, Do It Now!: People - the essential ingredient for success

A book for all. A book for existing and future leaders. A book for all those involved in managing people, in any capacity. John Dembitz has set down all the key ingredients for effective management and leadership in one easily readable book. As he emphasizes, there is no magic formula, just a willingness to engage, to be aware of others, to listen and to act. All his actions require is an attitude of mind, not capital investment. This is the only book you will ever need to read to become a better leader and manager and the results will be rapid! Do it Right; Do it Now! ‘There are many books on management, some are highly theoretical. This is a very practical guide for business leaders, written by a successful entrepreneur and an extremely experienced, and current, Chair/Non-Executive Director. Definitely worth a read.’ Martin Scicluna Chair, J Sainsbury’s plc and RSA Insurance plc. ‘If you haven’t been there, seen it, done it and got the T-shirt you should read this book by the man who has. Packed with practical advice and distilled wisdom. No matter where you are on your organisational career from working on your own, to ultimately leading a global enterprise, there is plenty to learn and reflect on. Read it now and keep it by your side.’ John M Neill, Chairman and Group Chief Executive Unipart group ‘This isn’t an academic, theoretical view of business. It’s candid, hands-on, and personal. John has been there and done it right and shows you how you can too.’ Belden Menkus, Founder, Menkus & Associates

Table of Contents:
CONTENTS ACKNOWLEDGEMENTS 7 INTRODUCTION 11 1. THE HUMAN CAPITAL EQUATION 16 PERSONNEL TO HR TO HC 17 PEOPLE AS ASSETS 20 THE WHYS 24 2. PASSIONATE ABOUT PASSION 27 PASSION IN CAREER CHOICE 28 THE WHYS 30 PASSION IN WORK 32 ENTREPRENEURS AND PASSION 35 AS A ‘STRAP LINE’ 41 3. FINDING GREAT PEOPLE 46 PERSONAL NETWORK 46 KNOW YOUR EXISTING RESOURCE 51 SUCCESSION PLANNING 54 THE WHYS 57 REACHING OUTSIDE 62 THE NED NONESENSE 65 MORE WHYS 70 HELP AVAILABLE 71 SEARCH 71 SELECTION 76 INTERIM 78 INTERNAL 81 4. KEEPING TALENTED PEOPLE 85 DAYS OF SLAVERY ARE OVER 85 WHAT EFFECTS RETENTION? 87 THE WHYS 90 LOGIC NOT WORKING 93 BIRDS OF A FEATHER 94 CASH 97 OTHER FACTORS 99 WHO CARES? 102 A FINAL RANT-ABUSE OF THE YOUNG 106 5. THE FEEL GOOD INTERVIEW 109 LISTENING 109 THE JOB INTERVIEW 110 APPRAISALS 112 INTERVIEW ENIRONMENT 114 STAYING FRESH 116 6: DAY ONE 120 POSITIVE 120 NEGATIVE 123 THE WHYS 128 HELLO-GOODBYE! 131 7: INSPIRING FROM THE START 132 ‘YOUNGISM’ 132 STUCK IN BOREDOM 135 THE WHYS 138 RE-REVVING 139 8: THE POSITIVE EXIT 142 EXs ARE INFLUENCERS 142 TO DEMONISE OR NOT TO DEMONISE? 143 BY THE BOOK 146 RESPECT AND COURTESY 148 THE WHYS 148 VALUE-ADDED ON EXIT 153 9: PURSUIT OF Y 156 CHALLENGING THE STATUS QUO 156 SHEEP MENTALITY 157 OUTSIDERS REQUIRED 158 THE WHYS 160 THEORY vs. PRACTICAL 161 CSR IN PRACTICE 165 10: DO IT RIGHT: DO IT NOW! 168 INACTIVITY IS NO-ACTIVITY 168 THINK IT, DO IT 171 THE WHYS & DO IT RIGHT: DO IT NOW! 175 11. THE 3 ’CS’ – COMMUNICATE, COMMUNICATE, COMMUNICATE! 179 THE WHYS 179 PHONE INERTIA 180 WALKING AROUND 181 NO COST 186 12: THE POSITIVE ‘NO’! 187 TINY WORD BIG IMPACT 187 CHILDREN NO 187 ADULT NO 189 THE WHYS 190 LEARN EARLY TO SAY NO 191 13: THE NO PAY GAIN 203 DON’T COMPLICATE 205 THE WHYS 206 REAL REWARD 207 THE INVISIBLE LEADER 209 14:. ‘PEOPLE - THE ESSENTIAL INGREDIENT FOR SUCCESS.’… MY CONCLUDING ’BITZ & PIECES! 215 LISTENING 215 LEADING FROM THE FRONT 217 BORED BOARD 220 BUILDING LOYALTY/EXCEEDING EXPECTATIONS 222 RESPECT 224 COMMON SENSE 228 CREATING AN OPEN AND RISK-FREE CULTURE 232 ALIGNING ASPIRATIONS WITH REALITY 233 PURSUIT OF THE BEST, ‘NO’ TO MEDIOCRITY 235 TRAINING 238 AGEISM AND OTHER ‘ISMS’! 245 REVIEW/FEEDBACK 248 PROMOTING EARLY TO CREATE STRETCH 251 FIRING 254 RETAINING REALITY 257 INTERNAL COMMUNICATION 260 TRUST 263 AUTHOR’S BACKGROUND… IN GREATER DETAIL 264 SUMMARY OF DO IT RIGHT: DO IT NOW! CHAPTER BY CHAPTER 281

About the Author :
John A. Dembitz has had an eclectic career; after graduating with an MBA from London Business School he joined McKinsey as a management consultant, went on to work with a major FTSE 100 organisation, then a merchant bank, and at the age of thirty-five was appointed CEO of Valin Pollen, a communications consultancy. From there he and his brother built a successful international IT consultancy which was bought by Deloitte. In 1998 John gave himself six months to establish a portfolio of non-executive chairmanships, directorships and advisory roles… and the rest is history!