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Practical Supplier Selection and Relationship Management

Practical Supplier Selection and Relationship Management


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About the Book

This book was written to address the practical issues around the selection of fit for purpose suppliers and the subsequent management of the relationship with the supplier, from handover to contract closeout. The nature of the selection process and the basis for the contract award can have a major impact upon the relationship. This is particularly true if the selection is not robust, or the supplier feels that they are not gaining mutual commercial benefit due to a win/lose outcome. By the same token, a supplier who is robust and appropriate, but finds the relationship badly managed by the customer, will soon feel aggrieved and will become inflexible and unresponsive.This book is designed to provide practical guidance on the selection and evaluation of suppliers, vendors and contractors of any resources brought into the organisation. This will be framed around the 10C's Model and is written by the creator of the model, Ray Carter. The second part of the book written by SRM expert Sharon Coombe, and will cover the management and development of suppliers, vendors and contractors Post-award. It will be framed around the IACCM SRM process.

Review :
Carter and Croome have written a book that is very readable, focused, practicable and if used by readers could make a very positive step change in the selection of suppliers , contract award, management and change in the attitude to the supplier relationships to the benefit of all. Organisations have tended to treat suppliers as subservient entities and not as an essential service support organisation that need to be nurtured and valued. For too long procurement and contracting staff have focused on the 'lowest cost', never mind 'optimised cost' or even "added value" and forget 'innovation.' Some have adopted "win /win strategies " as long as they have the most 'wins'. SRM has been weak, often very weak. Once the contract issued its often 'delegate and forget', just deliver. For standardised products requiring high volume through put operating in a limited global zone, it may have been acceptable, but not now. However , in today's world of global, regional supply chain, meeting an intense fluctuating demand for products impacted by rapidly changing political & economic controls, pandemics, terrorism, global disasters, rapid social fluctuating expectations demonstrated via social media, a much more practicable way forward is needed for supplier identification, selection , awarding and developing a really positive SRM experience for both with freedom to respond to change and allow innovation. The authors has shown a way forward, the 'future is now' to make a positive difference. - Richard Finch, CEO Tough Logistics


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Product Details
  • ISBN-13: 9781903499993
  • Publisher: Cambridge Media Group
  • Publisher Imprint: Cambridge Academic
  • Height: 210 mm
  • Width: 155 mm
  • ISBN-10: 1903499992
  • Publisher Date: 17 Jul 2020
  • Binding: Paperback
  • No of Pages: 196


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