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Home > Business and Economics > Business and Management > Business communication and presentation > The Quality Standards Master Plan: Complete ISO 9000 Implementation Kit Including Ready Drafted Quality Manual and Procedures
The Quality Standards Master Plan: Complete ISO 9000 Implementation Kit Including Ready Drafted Quality Manual and Procedures

The Quality Standards Master Plan: Complete ISO 9000 Implementation Kit Including Ready Drafted Quality Manual and Procedures


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About the Book

This is a master plan for companies aiming for ISO 9000 accreditation. It explains what is needed for the registration, what the British and International Standards of quality are, what the benefits of registration are, and how to get started. The book examines the different parts of ISO 9000 and explains what they mean, looks at the cost and the calculations a company will need to make, and helps a company estimate their timescale. It also examines what documentation has to be written, how to manage the project successfully, how to write the quality manual and procedures, and how to get full commitment from staff. How to implement the procedures is looked at, how to make them work, and how to continue an annual round-up of the quality programme's performance. There is a section on passing the assessment and achieving the standard, making sure the assessors are properly accredited themselves, and which assessor to choose. The book then looks at achieving continuous improvement, and offers examples from two quality managers who went for the standard. The tools for implementing ISO 9000 are then listed, including the master test for ISO 9000, the quality manual, the procedures, and the audit checklists.

Table of Contents:
Part 1 How it all works: how to use this kit; getting to grips with ISO 9000; how much will it cost?; what documentation has to be written?; managing the project successfully; how to write the quality manual and procedures; getting commitment from your staff; how to get your quality- management system running like clockwork; how to sail through the assessment and achieve the standard; achieving continuous improvement; "we went for ISO 9000" - how two quality managers tackled the standard. Part 2 Tools for implementing ISO 9000: the master test for ISO 9001; the quality manual; procedures; audit checklists. Appendices: the registered stockist scheme; assessing software; a model consultancy proposal; NACCB accredited certification bodies; sources of further information.


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Product Details
  • ISBN-13: 9781899206056
  • Publisher: Big Sur Publishing
  • Publisher Imprint: Big Sur Publishing
  • Edition: Revised edition
  • Sub Title: Complete ISO 9000 Implementation Kit Including Ready Drafted Quality Manual and Procedures
  • ISBN-10: 1899206051
  • Publisher Date: 30 Sep 1994
  • Binding: Loose-leaf
  • Height: 310 mm


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The Quality Standards Master Plan: Complete ISO 9000 Implementation Kit Including Ready Drafted Quality Manual and Procedures
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