Building and Implementing a Balanced Scorecard - Bookswagon
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Home > Business and Economics > Business and Management > Business strategy > Building and Implementing a Balanced Scorecard: International Best Practice in Strategy Implementation
Building and Implementing a Balanced Scorecard: International Best Practice in Strategy Implementation

Building and Implementing a Balanced Scorecard: International Best Practice in Strategy Implementation


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About the Book

This comprehensive report reveals how a scorecard can add clear, bottom-line benefits to an organization. It offers solutions to the problems that one is bound to meet on the road to successful implementation, and provides cutting-edge tools and approaches for every stage of the process. The report includes information on: how to make the balanced scorecard the centrepiece of an integrated management system which aligns all operational activities to corporate strategic objectives; practical guidelines to building and implementing a balanced scorecard; adapting the scorecard to meet your organizational needs; and key lessons in measurement. International case studies include: ABB Sweden; BP Chemicals; Whirlpool Corporation; and Unipart International.

Table of Contents:
Part 1 Introduction: context; why use a balanced scorecard?; the balanced scorecard explained; case study. Part 2 The balanced scorecard - an integrated management model: the shortcomings of traditional approaches to managing strategy; budgeting and planning; the role of measurement; alignment; alternative approaches to strategy deployment; bottom-line evidence; conclusion; case study. Part 3 The transformative power of the balanced scorecard: the balanced scorecard and corporate change programmes; using the balanced scorecard to drive culture change; driving continuous improvement; aligning the scorecard with the EFQM or Malcolm Baldrige models; self-devised scorecards; conclusion; case studies. Part 4 Building a scorecard - the challenge for senior management: the role of senior management; statements of strategic intent; an enabling culture; templates for building a balanced scorecard; choosing measures; conclusion; a ten-step process for creating and implementing a balanced scorecard; case study. Part 5 Developing scorecards: change measurement; communication; piloting the scorecard; empowerment; people management and measurement; conclusion; case studies. Part 6 Adapting scorecards: creating functional scorecards - an overview; human resource scorecards; IT scorecards; process scorecards; customer/supplier scorecards; joint venture scorecards; conclusion; case studies. Part 7 The information and knowledge manegement challenges: automating the scorecard; Renaissance balanced scorecard powered by Gentia (TM); corporate intranets; knowledge management; intellectual capital management; conclusion; case study. Part 8 Future developments: balanced accounting for the knowledge era; scorecard modifications; strategic reviews; information technology; further scorecard roll-out; conclusion. Part 9 Conclusion: strategy implementation; the role of senior management; the deployment challenges; adapting scorecards; an enabling information and knowledge management infrastructure.


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Product Details
  • ISBN-13: 9781898085409
  • Publisher: Business Intelligence
  • Publisher Imprint: Business Intelligence
  • Height: 300 mm
  • Returnable: N
  • ISBN-10: 1898085404
  • Publisher Date: 24 Nov 1998
  • Binding: Paperback
  • Language: English
  • Sub Title: International Best Practice in Strategy Implementation


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