Communication Skills That Heal: A Practical Approach to a New Professionalism in Medicine

Communication Skills that Heal addresses the concerns of both patients and medical professionals regarding communication under time constraints. It challenges current communication concepts in healthcare and weaves together anecdotes theory principles and practical holistic approaches to provide a concise stimulating and easy-to-read guide. Doctors at all levels and in all settings will find this book invaluable as will other healthcare professionals including therapists carers and administrators. It will also be useful for students of medicine and nursing. 'What this book will do is to raise your awareness stimulate provoke and offer alternative perspectives that will lead you to communicate differently with your patients. It requires of you a commitment to your own spiritual and emotional health and well-being with the understanding that successful communication with others will add to your feeling of well-being. In other words a win-win situation since they will benefit too.' Barry Bub 'Barry Bub has a real gift for bringing encounters with patients and colleagues to life. He manages to make stories about people more telling and more educational than any pure theorist ever could. His ideas about identifying laments and how to respond to them are a powerful and original contribution to family medicine.' Dr John Launer Associate Director London Department of Postgraduate GP Education

Table of Contents:
The problem - it’s just a lack of time. Seeing the whole. Resistance. But listening is art. But there is no time for listening. But listening is simple. But listening is so passive. But listening leaves me without control. But there’s no room for emotions inside this white coat. What to listen for: psychological medicine. What to listen for: trauma. What to listen for: shame. What to listen for: suffering. What to use: metaphor and simile. What to use: ritual. What to use: boundaries. What to use: psychotherapy. Conclusion: reclaiming the white coat.

Review :
'Barry Bub has a real gift for bringing encounters with patients and colleagues to life. He manages to make stories about people more telling and more educational than any pure theorist ever could. His ideas about identifying laments and how to respond to them are a powerful and original contribution to family medicine.' - Dr John Launer, Associate Director, London Department of Postgraduate GP Education.