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Home > Computing and Information Technology Books > Information technology: general topics > Microsoft Dynamics Sure Step 2010: The smart guide to the successful delivery of your Dynamics business solutions
Microsoft Dynamics Sure Step 2010: The smart guide to the successful delivery of your Dynamics business solutions

Microsoft Dynamics Sure Step 2010: The smart guide to the successful delivery of your Dynamics business solutions


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About the Book

The smart guide to the successful delivery of your Dynamics business solutions

Key Features
  • Learn how to effectively use Microsoft Dynamics Sure Step to implement the right Dynamics business solution with quality, on-time and on-budget results.
  • Leverage the Decision Accelerator offerings in Microsoft Dynamics Sure Step to create consistent selling motions while helping your customer ascertain the best solution to fit their requirements.
  • Understand the review and optimization offerings available from Microsoft Dynamics Sure Step to further enhance your business solution delivery during and after go-live.
  • Gain knowledge of the project and change management content provided in Microsoft Dynamics Sure Step.
  • Familiarize yourself with the approach to adopting the Microsoft Dynamics Sure Step methodology as your own.
  • Includes a Foreword by Microsoft Dynamics Sure Step Practitioners.
Book DescriptionDelivering business solutions is more than just product play. Software is often viewed as the enabler; however, the key to success is how the solution is implemented and how the implementations are managed. With this as the background, Microsoft has developed Microsoft Dynamics Sure Step as the full lifecycle methodology for the Dynamics business solutions portfolio. Microsoft Dynamics Sure Step enables you to maximize your Dynamics investments and increase your efficiency to select, sell, deliver, operate and support your business solution.This book details the use of the Microsoft Dynamics Sure Step methodology to enable the full lifecycle of Microsoft Dynamics Sure Step business solutions engagements. Guidance is provided on the due diligence process for the customer that overlaps the solution selling cycle for the service provider, through to the solution implementation phases, encompassing on-going maintenance and upgrades.This book provides detailed coverage of how to use Microsoft Dynamics Sure Step to successfully deliver Dynamics solutions for your business.The book begins by focusing on the aspects of due diligence and solution selling– whether you are the customer or the service provider, you can learn how you work together to select the right solution to meet the organization’s needs.In the ensuing chapters, you will learn how Microsoft Dynamics Sure Step can help improve the overall quality of your Dynamics business solution, including coverage of proactive and post go-live optimization offerings and a thorough explanation of how to upgrade your Dynamics solutions to the latest release of the products.Finally, the book discusses the essence of Microsoft Dynamics Sure Step projects and how to successfully deliver these business solutions, including project and change management disciplines and processes.Additional key topics such as a guide to adopting Microsoft Dynamics Sure Step are also provided if you are looking to develop a consistent process in your organization.What you will learn
  • Understand how to effectively use Microsoft Dynamics Sure Step to implement the right Microsoft Dynamics business solution with quality, on-time and on-budget results.
  • Learn business solution selling techniques and guidance to accelerate and close a sale, as well as related guidance on specific industries
  • Discover how Microsoft Dynamics Sure Step support's your buy cycle, as you progress through your needs assessment, alternatives assessment and risk assessment stages
  • Examine the different options to choose from for your business solution delivery, including waterfall and agile approaches
  • Acquire insights into how you can proactively optimize the business solution during implementation, as well as continue to maintain the health of your solution in production
  • Determine the approach and tools available to upgrade your business solutions to the current product releases
  • Gain knowledge in key areas such as the project and change management disciplines provided in Microsoft Dynamics Sure Step
  • Familiarize yourself with the approach to adopting the Microsoft Dynamics Sure Step methodology as your own
Who this book is for

If you are a Dynamics consultant, developer, or in a customer resources or sales role that requires guidance and knowledge of the ERP/CRM business solutions space or to deliver business solutions that meet or exceed the expectations of your organization, then this book is ideal for you.



Table of Contents:
Table of Contents


    About the Author :
    Chandru Shankar is the Manufacturing Industry Director, EMEA, MBS. He is responsible for Microsoft Dynamics AX and CRM solutions sales to manufacturing businesses as well as the ongoing success of these customers. Prior to his current role, Chandru was the Dynamics Solutions Director for Microsoft Services, responsible for AX and CRM Dynamics solutions and offerings for WW MCS. Chandru is also the architect of the Microsoft Dynamics Sure Step methodology for solution envisioning and delivery. He has previously co-authored the book, Microsoft Dynamics Sure Step 2010,  Packt Publishing , January 2011.Chandru has several years of consulting experience in Supply Chain and business solutions, as well as manufacturing industry experience. Chandru has also functioned as adjunct faculty for a major university in the U.S., where he has covered topics including supply chain/e-business design and strategy and architecture for MBA students and company executives. He has spoken at multiple internal and external conferences over the years as well as conducted training programs around the world.Chandru has a Bachelor's degree in Mechanical-Production Engineering, a Master's degree in Industrial Management, and a Master's in Business Administration (MBA). Vincent Bellefroid is the founder and co-owner of Plataan, an independent training and consultancy bureau specialized in Microsoft Dynamics and Project Management, and a Certified Partner of Microsoft. Vincent is an experienced implementation consultant and an expert in the project management domain. Vincent has worked with numerous customer and partner organizations, including global SI's while working for global consulting organizations such as Deloitte. Building upon his distinguished ERP implementation and project management career, Vincent is now responsible for Project Management and Quality Control at Plataan. Vincent was one of the early adopters of Sure Step in Europe and has been evangelizing the true value of Sure Step ever since. He has conducted multiple Sure Step training sessions, while helping the Microsoft Sure Step team develop the training materials and courseware. Vincent also guides Microsoft Dynamics partners through the certification and adoption process of Sure Step. Vincent collaborated with Microsoft for the certification exams and delivered EMEA, APAC, and US Sure Step train the trainer  sessions for Microsoft. Vincent is an author on the book Microsoft Dynamics Sure Step 2010 by  Packt Publishing, and teaches Project Management at Leuven University College in Belgium. Vincent is also a public speaker having delivered sessions at Convergence EMEA, Directions, and various community events. You can find Vincent and Plataan at: www.plataan.be https://www.facebook.com/PlataanAlumni @PlataanAlumni


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    Product Details
    • ISBN-13: 9781849681117
    • Publisher: Packt Publishing Limited
    • Publisher Imprint: Packt Publishing Limited
    • Edition: Digital original
    • No of Pages: 360
    • ISBN-10: 1849681112
    • Publisher Date: 13 Jan 2025
    • Binding: Digital (delivered electronically)
    • Language: English
    • Sub Title: The smart guide to the successful delivery of your Dynamics business solutions


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