Competitive Quality Strategy
Home > Business and Economics > Business and Management > Competitive Quality Strategy
Competitive Quality Strategy

Competitive Quality Strategy


     0     
5
4
3
2
1



Available


X
About the Book

This book succinctly presents new methodological principles that will help you raise the quality of your valuable production to enhance your competitiveness. The concepts and models of principles of actions presented result from over 20 years of the author observing the ways in which companies of all sizes and in all sectors use specific mechanisms of quality production to give rise to long-lasting competitive factors. You’ll find practical guides that will help you better understand and strengthen your approaches to create new competitive edges, based on your employees’ culture of quality.

Table of Contents:
PREFACE ix INTRODUCTION xi CHAPTER 1. GENERAL PRINCIPLES OF COMPETITIVE QUALITY 1 1.1. What meaning should we attach to the term “quality”? 1 1.2. The role of quality in a company’s competitiveness 7 1.3. Conclusion 13 1.4. Summary of the basic ideas and concepts developed in this chapter 14 CHAPTER 2. THE DEFINITION OF A COMPETITIVE QUALITY TACTIC 17 2.1. Introduction 17 2.2. A company’s socio-economic exchange motor 19 2.3. The concept of a competitive quality tactic 22 2.4. The major stages when devising a competitive quality tactic 24 2.4.1. Collection of input data for the process of creation of a CQT 24 2.4.2. Modeling of the arrangement of the intended stakeholders 25 2.4.3. Identification of the stakeholders’ perceptions of competitive quality 25 2.4.4. Possible gains resulting from the creation of new perceptions of competitive quality 28 2.4.5. Identification of the characteristics of the stakeholders’ “quality comburant” 29 2.4.6. Evolution of offerings to trigger perceptions of competitive quality 33 2.4.7. The means to be mobilized and the constraints to be taken into account to produce quality carburants 34 2.4.8. The CQTs needing to be elaborated in interrelations with certain suppliers in order to obtain resources that the company does not have 36 2.5. The major stages in the drawing up of a competitive quality tactic in a domain of strategic activities 39 2.5.1. Collection of the input data for the process of elaboration of the CQT 39 2.5.2. The other stages of the process 39 2.6. An atypical example of a competitive quality tactic 41 2.7. Another example 42 2.8. Conclusion 43 2.9. Summary of the basic ideas and concepts developed in this chapter 45 CHAPTER 3. DEPLOYMENT OF A COMPETITIVE QUALITY TACTIC 51 3.1. Introduction 51 3.2. The technical functions of a competitive total quality process 52 3.3. The input data for deployment of a DSA’s CQT 55 3.4. The distribution of roles 56 3.5. The impact of a competitive quality tactic on quality marketing 57 3.6. The impact of a competitive quality tactic on the competitive quality carburant 60 3.7. The impact of a competitive quality tactic on the qualification of the system of production of quality carburant 65 3.8. The impact of a competitive quality tactic on the monitoring of perceived quality 67 3.9. The impact of a competitive quality tactic on the assurance of the company’s gains 68 3.10. The impact of a competitive quality tactic on improving the efficiency of a competitive total quality process 70 3.11. Conclusion 78 3.12. Summary of the basic ideas and concepts developed in this chapter 78 CHAPTER 4. THE CONDITIONS FOR SUCCESS OF A COMPETITIVE QUALITY TACTIC 85 4.1. Introduction 85 4.2. Raising the level of the system of production of a competitive quality tactic 87 4.3. Enhancing the value of the project to bring the system for production of competitive quality tactic up to scratch 90 4.4. The main markers of a quality culture 90 4.5. The amplifier of a CQT’s profitability 96 4.6. Conclusion 96 4.7. Summary of the basic ideas and concepts developed in this chapter 97 CHAPTER 5. SELLING A COMPETITIVE QUALITY TACTIC 101 5.1. Introduction 101 5.2. Input data for a CQCA 106 5.3. The major steps in the design of a competitive quality carburant amplifier 107 5.4. The major steps in regulating the production of a competitive quality carburant amplifier 110 5.5. Conclusion 112 5.6. Summary of the basic ideas and concepts developed in this chapter 112 CHAPTER 6. MANAGEMENT OF A COMPETITIVE QUALITY TACTIC 117 6.1. Introduction 117 6.2. Elaborating a competitive quality tactic 120 6.2.1. Finalizing the process of elaboration of a CQT 120 6.2.2. Imagining the scenario for the process 120 6.2.3. Designing the processor that will carry out the process 121 6.2.4. Qualifying the processor 124 6.2.5. Guiding the operation of the processor 124 6.2.6. Monitoring the maintenance of the processor’s capability 124 6.2.7. Enhancing the value of the processor’s potential to perform 124 6.2.8. Evaluating the processor’s performances 125 6.2.9. Constantly improving the way in which the CQT is elaborated 125 6.3. Deployment of a competitive quality tactic 125 6.3.1. Finalizing the processes 126 6.3.2. Imagining the scenarios for the processes 126 6.3.3. Designing the processor that will perform the processes 129 6.3.4. Qualifying the processor in charge of deploying the CQT 132 6.3.5. Guiding the processor’s function and ensuring its performances are maintained 132 6.3.6. Enhancing the value of the processor’s potential to perform 132 6.3.7. Ensuring the conformity of the processor’s activities with its objectives 133 6.3.8. Constantly improving the way in which a CQT is deployed 133 6.4. Running the process of design or transformations of the competitive quality carburant amplifiers 134 6.4.1. Finalizing the process 134 6.4.2. Imagining the scenario for the process 135 6.4.3. Designing the processor that will design the amplifier 137 6.4.4. Qualifying the processor in charge of designing or transforming the amplifier 140 6.4.5. Activating the processor and ensuring its performances remain high 140 6.4.6. Enhancing the value of the processor’s potential to perform 140 6.4.7. Evaluating the processor’s performances 141 6.4.8. Constantly improving the way in which an amplifier is designed or transformed 141 6.5. Application of a competitive quality tactic 141 6.5.1. Finalizing the processes 142 6.5.2. Imagining the scenario of the processes of application of a competitive quality tactic 142 6.5.3. Designing the processor which will apply a competitive quality tactic 144 6.5.4. Qualifying the processor in charge of applying the competitive quality tactic 147 6.5.5. Activating the processor and ensuring its performances remain high 148 6.5.6. Enhancing the value of the processor’s activities 148 6.5.7. Evaluating the processor’s performances 148 6.5.8. Constantly improving the way in which the application of a CQT is handled 148 6.6. Capitalization on feedback 149 6.7. Conclusion 149 6.8. Summary of the basic ideas and concepts developed in this chapter 149 GENERAL CONCLUSION 151 BIBLIOGRAPHY 153 INDEX 155

About the Author :
Pierre Maillard has a PhD in Mathematics and works as a Consultant specializing in innovation process quality management, strategic management of quality, improving the efficiency of service quality and the development of medical equipment.


Best Sellers


Product Details
  • ISBN-13: 9781848214514
  • Publisher: ISTE Ltd and John Wiley & Sons Inc
  • Publisher Imprint: ISTE Ltd and John Wiley & Sons Inc
  • Height: 241 mm
  • No of Pages: 176
  • Returnable: N
  • Weight: 435 gr
  • ISBN-10: 1848214510
  • Publisher Date: 14 Dec 2012
  • Binding: Hardback
  • Language: English
  • Returnable: N
  • Spine Width: 20 mm
  • Width: 163 mm


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
Competitive Quality Strategy
ISTE Ltd and John Wiley & Sons Inc -
Competitive Quality Strategy
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Competitive Quality Strategy

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals


    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!