Handbook on Crisis and Disaster Management in Tourism: (Research Handbooks in Tourism series)

Recent global crises such as the COVID-19 pandemic have further emphasised the need for improved disaster management within the tourism industry, and with this in mind, the Handbook on Crisis and Disaster Management in Tourism fully addresses the importance of crisis and disaster readiness. This erudite Handbook brings together contributions from both leading tourism practitioners and scholars of a variety of disciplinary backgrounds, ranging from economics to hospitality, to showcase collaborative approaches to destination and business recovery. Taking a global approach to crisis and disaster management research, this comprehensive Handbook uses a wide variety of international case studies from both the Global North and South. Pressing issues, such as climate change and the need for improved communication between the tourism industry and government bodies, are examined through multiple critical lenses from the theoretical to practical. Significantly, chapters explore recent events to illustrate the importance of the global transition to net zero and efficient disaster management and recovery, such as Australian bushfires and growing challenges to Pacific Island tourism. Providing in-depth analyses of disaster management strategies, this Handbook will be an essential resource for students and researchers focusing on tourism management and climate change mitigation. It will additionally be beneficial for tourism industry practitioners seeking to understand practical applications of crisis and disaster management methods.

Table of Contents:
Contents: Preface xiv 1 Keys issues in crisis and disaster management and research 1 Bruce Prideaux and David Beirman 2 Theorising organisational resilience in tourism and hospitality studies 21 Girish Prayag 3 Moving the risk perception literature forward to recognize three distinct types of risk perceptions: the tripartite model of travel risk perceptions 32 Chloe Riley, Lori Pennington-Gray and Ashley Schroeder 4 Interpreting qualitative data in tourism crisis research: an interdisciplinary perspective 55 Abrar Faisal 5 A case study of disaster management planning in Indonesia: tourism industry perspectives 68 Devi Roza Kausar, Nancy Stevenson, Dini Rosmalia and Sarojini Imran 6 Tourism crisis response manual developed through a private and public partnership: the Fuji Five Lakes Tourism Federation (FFLTF) 79 Masato Takamatsu 7 The climate crisis: implications for the tourism industry 94 Bruce Prideaux 8 Transition to net zero green house gas emissions: a future crisis event and a future tourism opportunity 112 Bruce Prideaux 9 Deciphering the impact of tourism-related crises in small Pacific island states: challenges and responses 129 Evelyn G. Y. Loh and Marcus L. Stephenson 10 Travel risk perceptions associated with destination reopening during COVID-19 pandemic: an analysis of YouTube comments on the Phuket Sandbox Model 147 Kanapot Kalnaovakul, Prathana Kannaovakun, Pornpisanu Promsivapallop and Bruce Prideaux 11 Response, resilience and recovery in regional tourism destinations: lessons from a regional tourism destination during COVID-19 164 Katharina Dressler and Michelle Thompson 12 The challenge of interim travel bubbles in response to COVID-19 in 2020–21 and progress toward global tourism recovery in 2022 178 David Beirman 13 Digital transformation in the hospitality and tourism sector in Hawaii 192 Cathrine Linnes and Jerome Agrusa 14 COVID-19 pandemic and tourism in emerging economies: lessons from Sri Lanka 204 Kanchana Wickramasinghe and Athula Naranpanawa 15 Turning the Nepal 2015 Gorkha earthquake into a tourism opportunity 221 Bert Van Walbeek 16 Understanding resilience in Australian tourism and hospitality businesses within the context of bushfires and COVID-19 240 Ancy Gamage, Joanne Pyke, Terry De Lacy, VanKhanh Nguyen and Gabrielle Lindsay-Smith 17 Responses to crisis in a mature tourism destination facing diverse shocks and stressors 261 Servio Alvarez, Frida Bahja and Alan Fyall 18 Concepts and strategies required to develop the professional integration of travel and tourism 280 Richard Gordon 19 Tourism Australia: an organisation made for crisis 295 Robert Harding-Smith 20 Digital transformation in the music event sector as a response to crises 309 Francesco Catarsi, Giulio Ronzoni and Cathrine Linnes 21 Government discrimination: “Yellow flagging” the Australasian and global cruise sector during the COVID-19 crisis, 2020–22 324 David Beirman 22 The 2019 Thomas Cook collapse and its implications 339 David Beirman 23 Crisis management, tourism and international boundaries: the case of the US-Mexico border 352 Connor W. Clark and Dallen J. Timothy 24 Social unrest and the collapse of Hong Kong tourism 366 Bob McKercher, Emmanuel Gamor and Hakimeh Nasiri 25 Chinese tourists’ vulnerability to natural hazard events in New Zealand 378 Jo Fountain, Aviva Cui, Stephen Espiner and Nicholas Cradock-Henry

About the Author :
Edited by Bruce Prideaux, Professor of Tourism, Faculty of Hospitality and Tourism, Prince of Songkla University, Phuket Campus, Thailand and Emeritus Professor, School of Business and Law, Central Queensland University, Australia and David Beirman, (tourism specialist) Adjunct Fellow, Management Discipline Group, University of Technology Sydney, Australia

Review :
‘The Handbook on Crisis and Disaster Management in Tourism is a valuable and timely contribution to an important but understudied area in tourism research. This book examines a diverse array of geographical locations, offering a comprehensive analysis of the multifaceted nature of crises and disasters within the tourism sector. It presents a synthesis of theoretical frameworks, methodological approaches, case studies, and practitioner insights.’ ‘This edited volume offers a thorough exploration of the diverse challenges confronting the tourism industry amid crises, including natural disasters, political unrest, and the ongoing effects of the COVID-19 pandemic. Each chapter addresses distinct vulnerabilities and responses of different tourism sectors, highlighting the critical roles of resilience, adaptation, and collaboration. It is a valuable resource for researchers and academics focused on crisis and disaster management within hospitality and tourism. The conceptual discussions throughout the book establish a solid research foundation for understanding crisis and disaster management dynamics in tourism and hospitality organizations at various levels. Empirical studies from diverse geographical contexts underscore the significance of learned lessons for enhancing resilience, recovery, and future responses. This integration of theory and practice provides readers with a unique opportunity to reflect on applying these concepts to address crisis and disaster management challenges.’ ‘This is an important book. The authors are world experts in tourism risk, resilience and recovery. Bruce Prideaux served for more than 20 years in the Australian Army Reserve and he played a role with James Cook University's Centre for Disaster Studies. David Beirman is a founding member of the Consular Consultative Group, which advises the Department of Foreign Affairs and Trade on travel advisories and tourism safety and security issues. Both men have been involved in assisting nations recover from a wide range of disasters and problems that have affected tourism. It's a fine achievement.’ ‘This Handbook provides an excellent synthesis of theories, concepts and practical management strategies to effectively manage crises and disasters in tourism. A focus on rapidly emerging crises, such as climate change and emerging technology are timely and especially important. This book is a must read for students, researchers and industry.’ ‘At a time when the world is peppered with crises, some local, some regional and many global, this Handbook provides a platform for academics and practitioners to understand and build on the implications of such crises. This is a timely and much needed addition to the literature on disaster management.’