Handbook on Trust in Public Governance: (Elgar Handbooks in Public Administration and Management)

This Handbook explores the transformative power of trust for relations within and between governments, parliaments and politicians, administrations and regulatory agencies, courts, societal actors and citizens. Adopting a multi-actor and multi-level perspective, it highlights the centrality of trust in enhancing the resilience, effectiveness and legitimacy of current governance systems. Bringing together a cross-disciplinary team of experts, the Handbook examines the causes, dynamics and effects of trust and distrust in public governance. Authors illustrate the complex interplay between (dis)trust, vulnerability, transparency, power, regulation and control in an era characterised by fluid and inclusive forms of government that require collaboration and a functional balance between trust and distrust to operate. They cover key topics including among others, participation, networks, contracting, technology, crisis governance, and trust reparation. Ultimately, the Handbook explores how to expand the boundaries of future research, and demonstrates that fostering reciprocal relations of functional trust is a fundamental principle of effective governance. The Handbook on Trust in Public Governance is an essential read for students and scholars of public administration and management, political science, policy studies, and public governance. It is also a key resource for policy-makers and government officials seeking to craft strategies that enhance governance legitimacy and resilience.

Table of Contents:
Contents 1 Trust in public governance: scoping the field 1 Dominika Latusek, Joseph A. Hamm, Sophie Op de Beeck, John Ropp, Frédérique E. Six, Esther van Zimmeren and Koen Verhoest PART I UNDERSTANDING KEY CONCEPTS AND PROCESSES OF TRUST AND DISTRUST 2 Vulnerability: the active ingredient of trust in public governance 27 Joseph A. Hamm and Francine Banner 3 Trust and distrust in institutions 43 Dominika Latusek and Karen S. Cook 4 Institutional contradictions: a persistent threat to trust in public sector organizations 63 Chris P. Long and Sim B. Sitkin 5 Trust matters: the governance of private and public services organisations’ external relationships 79 Reinhard Bachmann 6 Learning to trust: the implications of sorting and segregating students in schools and school systems 89 Melanie Ehren 7 Repairing trust in public sector agencies 103 Nicole Gillespie and Niamh Daly 8 Trust and transparency in algorithmic governance: a multi-level framework 121 Esther Nieuwenhuizen 9 Researching trust in public governance: methodological considerations and approaches 141 Emily A. Morrison and Mark N.K. Saunders PART II TRUST IN TRIAS POLITICA IN A MULTILEVEL GOVERNANCE PERSPECTIVE 10 Trust in political and legislative actors and systems 159 Viktor Valgarðsson 11 Trust in courts and judicial systems: a conceptual and methodological review 173 Monika Glavina and Esther van Zimmeren 12 Citizens’ trust in public administration: an Israeli perspective on the spirits of trust in public service 195 Eran Vigoda-Gadot, Shlomo Mizrahi and Nissim Cohen 13 Political trust: a multi-level governance perspective 211 Jarle Trondal and Dominika Proszowska 14 Trust dynamics in federal systems 225 Patricia Popelier and Peter Bursens PART III MULTIDISCIPLINARY PERSPECTIVES ON CITIZEN – GOVERNMENT RELATIONSHIPS 15 Trust norms as hope for a trustworthy government 241 Valerie Braithwaite 16 Exploring power, vulnerability and trust in public governance through the lens of feminist intersectionality 267 Kathleen M. Darcy, Elizabeth Meier, Amanda Isabel Osuna, Jenna A. Van Fossen, John Ropp and Joseph A. Hamm 17 Trust, identity and place-based environmental governance 283 Marc J. Stern and Dara M. Wald 18 Corruption and political trust: how the effect of societal cleavages on trust depend on the corruption context 301 Monika Bauhr and Nicholas Charron 19 Participatory engagement: three potential pathways for impacting public trust in institutions 317 Lisa M. PytlikZillig and Mariska Kappmeier 20 Competence in crisis: what happens after the rally-round-the-flag? 341 Daniel Devine, Will Jennings, Gerry Stoker and Jennifer Gaskell 21 Public official’s trust in citizens: a review of the literature 355 Koen Migchelbrink and Steven Van de Walle PART IV TRUST BETWEEN AND WITHIN PUBLIC ORGANIZATIONS 22 Trust and regulation 373 Koen Verhoest, Bastiaan Redert, Martino Maggetti, David Levi-Faur and Jacint Jordana 23 Trust in public networks and public-private partnerships: achieving conditions for effectiveness and innovation? 395 Erik Hans Klijn and Rianne Warsen 24 Trust and government contracting 409 Meeyoung Lamothe, Scott Lamothe and Alperen Zararsiz 25 Trust, control and motivation in public organizations 423 Tina Øllgaard Bentzen, Frédérique Six and Sophie Op de Beeck 26 Trust and public sector work: how public service motivation helps explain multi-level trust relations 441 Charis Rice, Rosalind Searle and Ann-Marie Nienaber

About the Author :
Edited by Frédérique Six, Associate Professor of Public Governance and Organization, the Zijlstra Centre for Public Control, Governance and Leadership, School of Business and Economics, Vrije Universiteit Amsterdam, the Netherlands and Visiting Professor, GOVTRUST Centre of Excellence, University of Antwerp, Belgium, Joseph A. Hamm, Associate Professor, School of Criminal Justice, Environmental Science and Policy Program, Department of Political Science, Michigan State University, USA, Dominika Latusek, Professor of Management and Organization Theory, Center for Trust Studies, Kozminski University, Warsaw, Poland, Esther van Zimmeren, Professor in Intellectual Property Law, Faculty of Law and GOVTRUST Centre of Excellence, University of Antwerp, Belgium and Koen Verhoest, Professor in Public Administration and Governance, Department of Political Science and GOVTRUST Centre of Excellence, University of Antwerp, Belgium

Review :
‘This timely and much-needed anthology on trust in public governance addresses one of the most critical issues of our time. In an era where trust is in sharp decline, yet is essential for navigating the complex challenges ahead, this work provides a profound understanding of its importance. With significant societal transformations looming, from environmental and social crises to threats to democracy, trust is the glue that holds collaborative governance together. Now more than ever, we need all hands on board, and this volume offers invaluable insights for strengthening the fabric of our public institutions.’ ‘Most states and societies are coping with turbulence. This coping requires substantial and grounded trust in our systems. Trust becomes one of the most important and fragile social capitals for the future of our states and societies. This Handbook demonstrates not only all dimensions of trust in public governance, but even more, it proves how to set up public governance for sustainable trust.’